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8 Cloud Outages That Shook The Tech World In 2019 – Analytics India Magazine

The popularity and usage of cloud computing has increased manifold in the last few years. From leading tech companies across the globe to startups, everyone wants to venture into this space. While it is the obligation of the cloud service provider to take responsibility for their infrastructure and ensure security and safety at all ends, sometimes it doesnt quite happen.

Here we list a few instances of cloud outages from the year 2019 when the customer systems and devices were jeopardised due to these outages.

Read last years cloud outages that shook the tech world in 2018

Salesforce

In May 2019, Salesforce faced one of its biggest service disruptions when the deployment of a database script to its Pardot Marketing Cloud ended up granting elevated permissions to regular users. The company had to block the users to prevent employees from stealing sensitive corporate data. It later had to block network access to other Salesforce services like Sales Cloud and Service Cloud to avoid further damage. As a result of this customers were unable to access Pardot Marketing Cloud for 20 hours and in addition, it took them 12 days to completely roll out other Salesforce services such as Sales Cloud and Service Cloud. The company later stated that a faulty database script had led to almost shut down its entire infrastructure and address the issue of broken user permissions.

Amazon AWS

In August, an Amazon AWS US-EAST-1 datacenter in North Virginia experienced a power failure leading to the datacenters backup generators to start failing. It led to 7.5% of the EC2 instances and EBS volumes becoming unavailable. After the power was restored, Amazon determined that some EC2 instances and EBS volumes incurred hardware damage and the data stored on them were no longer recoverable. There was an extensive data loss for some customers proving that storing data in the cloud does not mean that it is completely safe and you do not also need a backup. It was one of the major instances of hardware failure in 2019 and proves that hosting data in the cloud is not always safe.

Apple Cloud

Many iCloud users across the globe briefly got the message of Service Unavailable DNS failure for several hours in July. This widespread cloud outage affected services such as App Store, Apple Music, and Apple TV, Apple Books, Apple ID, Apple Music, Apple Music Subscriptions and more. While the issue has now been resolved, during the time of outage users could not use various functions such as Find My iPhone to locate their devices. The company stated that the cloud outage was a result of a BGP route flap issue that caused severe packet loss for users in North America.

Microsoft

Even Microsoft faced its share of cloud outages this year affecting Azure, Microsoft 365, Dynamics, and DevOps. In May, Microsoft had to face an outage that lasted for more than an hour showing network connectivity errors in Microsoft Azure that deeply affected its cloud services including Office 365, Microsoft Teams, Xbox Live, and several others which are widely used by Microsofts commercial customers. Engineers identified the root cause to be an incorrect name server delegation issue that affected DNS resolution, network connectivity, and downstream impact. While the services were recovered, no customer DNS records were impacted during this incident.

Google Cloud Servers

The cloud servers in US-east1 region were cut off from the rest of the world as there was an issue with Cloud Networking and Load balancing. It caused physical damage to multiple concurrent fibre bundles that serve network paths in us-east1. Google carried out extensive mitigation work post that however, users faced increased latency.

Google Cloud Platform

Very recently Google Cloud Platform (GCP) was found experiencing major issues with services including cloud dataflow, cloud storage, compute engine, affecting multiple products globally. The company stated that its engineers are investigating the matter and will soon mitigate the incident. GCP stated that they have identified the cause and are currently rolling out mitigation. It seemed to have affected some Google Cloud APIs across us-east1, us-east4 and southamerica-east1, with some APIs impacted globally. It is also interesting to note that it came almost 20 days after users faced 100 per cent packet loss to and from ~20 per cent of instances in GCPs us-west1-b region for two-and-a-half hours. The reason for the failure was its chubby lock system which resulted in the control plane losing and gaining leadership in short succession, company stated.

Cloudflare

In July 2019, Cloudflare visitors s received 502 errors caused by a massive spike in CPU utilization on the network. The company said that the 30-minute outage was due to a CPU spike which, in turn, was caused by a bad software deploy that was rolled back. It immediately took to fixing the issue. The company also clarified that this was not an attack and that the internal team are performing a full post-mortem to understand how this occurred and how we prevent this from ever occurring again. Once the issue was fixed, the company stated that everything was back to normal and blamed their own software for the mishap.

Facebook and Instagram face outage

There were issues with Facebook and Instagram earlier this year which was caused due to a server configuration change. During the outage, users faced issues with Facebook-owned properties Instagram and WhatsApp for around 14 hours. Quite recently also users complained that Facebook stopped working and users were not able to carry activities such as sharing a new post or accessing messenger.

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Microsoft Is Ignoring Amazons Dispute Over The U.S. JEDI Cloud Contract – Wccftech

Microsoft CEO Satya Nadella

Microsoft (NASDAQ:MSFT) won the $10 billion dollar JEDI cloud computing contract to help modernize the U.S. government's cloud-based systems earlier this year.

Amazon (NASDAQ:AMZN) has disputed the procurement process, specifically claiming that President Trump personally tainted the sourcing process due to his personal vendetta against Amazon and its founder Jeff Bezos.

Xbox Series X is the Official Name for Xbox Scarlett, Confirmed to Launch Holiday 2020

Microsoft exists as a large, well-staffed company, and yet the JEDI project will place even greater demands on personnel as new tools are developed and dedicated support people are stuck on the project.

Despite the above issue with Amazon's claim and potential ramifications, Microsoft is moving forward at full-speed to staff up for JEDI.

One of the problems Microsoft is facing on the employee-front is staffing up enough men and women that have sufficient security clearance to work on the new system. According to CNBC, Microsoft is attempting to pull people away from defense contractors and other companies that have worked with the government in the past. All this is verified by the fact that Microsoft has over 100 job openings on its recruitment portal that require a security clearance to even get an interview.

Now we know Amazon is throwing its considerable weight behind a lawsuit that alleges Microsoft gained an unfair upper hand in the bidding process. Should things go completely wrong (for Microsoft, at least), the contract could be voided and either awarded to Amazon or re-opened for a completely fresh round of bidding.

Some may claim Microsoft is pushing forward boldly due to confidence but a more realistic take is that they simply are moving forward with a new customer that they have signed a contract with. A company of this size can't sit idle and wait on judicial review of the deal before looking for personnel to actually deliver on its obligations.

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Microsoft is hosting a recruitment event just down the road from the Central Intelligence Agency's headquarters next month for those that might be interested.

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Schneider Electric Wins ‘AI/ Machine Learning Innovation’ and ‘Edge Project of the Year’ at the 2019 SDC Awards – EnerCom Inc.

- EcoStruxure IT, the Industry's next-generation Data Centre Infrastructure Management (DCIM) solution wins 'AI/Machine Learning (ML) Innovation of the Year'

- 'Edge project of the year' award secured for EcoStruxure IT deployment in collaboration with the Wellcome Sanger Institute and Elite Channel Partner EfficiencyIT

LONDON, Dec. 12, 2019 /PRNewswire/ --Schneider Electric,the leader in digital transformation of energy management and automation, has today announced that it has won two categories at the 2019 SDC Awards for 'AI/Machine Learning Innovation of the Year' and 'edge project of the year.'

"I'm delighted to accept these prestigious awards on behalf of Schneider Electric," said Marc Garner Vice President, Secure Power Division UK&I. "As the industry's next-generation data centre infrastructure management (DCIM) platform, EcoStruxure IT leverages AI and ML technologies to proactively prevent downtime in data centre and edge computing environments. The software also provides end-users and partners with increased visibility that streamlines servicing and improves both operational and energy efficiency, something, which was instrumental for the Wellcome Sanger Institute."

The award for 'AI/Machine Learning Innovation of the Year' was presented to Schneider Electric for theirnext-generation DCIM platform EcoStruxure IT, which brings secure, vendor agnostic, wherever-you-go monitoring for all IoT-enabled physical infrastructure assets. Withthe ability to integrate securely with other manufacturer applications, the software delivers complete visibility into today's data centre and edge environments, from anywhere, at any time and on any device via the cloud.

In collaboration with Elite Channel Partner EfficiencyIT (EIT), Schneider Electric was awarded a second accolade for 'edge project of the year' for work completed for prestigious customer, the Wellcome Sanger Institute. The Wellcome Sanger Institute is one of the world leaders in genomic research and its research deals with some of the biggest medical research questions across the biggest challenges in human diseases - from cancer and malaria to measles and cholera.

Essential to the research function are the Institute's DNA sequencing machines, which produce terabytes of raw information each day. Due to the vast quantity of data, the criticality of local applications and the need for ultra-low latency, cloud hosting would present them with a number of complications and incur significant connectivity costs. The Institute, therefore, hosts Europe's largest, on-premise genomic data centre and uses its high-performance processing capabilities to store and analyse data in real-time.

Under the guidance of EIT, Sanger has deployed Schneider Electric's EcoStruxure IT to proactively manage the data centre, and to improve energy efficiency and resiliency. The campus has issues with power reliability, and any outage could result in loss of important genomic data and costly replacement of sequencing chemicals. Therefore, to protect the laboratory processes from downtime, the Institute has installed individual Schneider Electric Smart-UPS uninterruptible power supplies on each of its sequencers.

"EcoStruxure IT was selected due to its open-based architecture, which allows us to integrate with the technology already in place on campus, and because we considered it best-in-class for the Institute's requirements," said Simon Binley, Data Centre Manager, Wellcome Sanger Institute. "The platform provides us with increased visibility into the entire data centre environment and enables us to improve energy efficiency, meaning in time, more funding will be available for critical research that will benefit all of humankind."

Tofind out more about Schneider Electric's next generation DCIM platform EcoStruxure IT, please click here.

About Schneider Electric

At Schneider, we believe access to energy and digital is a basic human right. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment.

We provide energy and automation digital solutions for efficiency and sustainability. We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries.

We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values.

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Firms believe hybrid or private cloud to be the future, research shows – DevOps Online

Nearly two-thirds of companies see hybrid cloud or private cloud as the infrastructure for the future of their firm, research has revealed. Furthermore, around three-quarters of developers put scalability, speed, cost and ease of use at the top of their list when choosing an IaaS hosting solution.

Leaseweb USA, a hosting and cloud services establishment, discovered the results in its Developer IaaS Insights Study, based on an examination conducted atDeveloperWeek Austin.

As companies evolve, their hosting needs and capabilities also evolve, said Lex Boost, CEO of Leaseweb USA. Understanding why companies choose to migrate to an IaaS solutions vendor provides insight to not only the marketplace, but what value vendors can bring to the businesses.

The CEO added that the report reflects on business developments: This survey is a microcosmic example of the current industry trend. The power, speed, flexibility and functionality of dedicated, hybrid and private cloud infrastructure environments are undeniable. Companies are shifting back to custom solutions designed to fit their exact needs, in this precise moment of their company lifecycle. The mettle of metal cannot be ignored.

These results show that developers looking for the right cloud fit need to consider both time scales and cost to avoid unnecessary barriers.

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Global Bare Metal Cloud Market Foresight by 2019 2025| Key Companies IBM Corp., Oracle Corporation, Centurylink Incorporation, Rackspace Hosting…

A leading research firm, Zion Market Research added a latest industry report on "Global Bare Metal Cloud Market" consisting of 110+ pages during the forecast period and Bare Metal Cloud Market report offers a comprehensive research updates and information related to market growth, demand, opportunities in the global Bare Metal Cloud Market.

According to the report the Global Bare Metal Cloud Market Foresight by 2019 2025| Key IBM Corp., Oracle Corporation, Centurylink Incorporation, Rackspace Hosting Incorporation, Internap Corporation, Packet, Joyent Inc., BIGSTEP, Scaleway, and Liquid Web Inc. among others. IBM Corp., Oracle Corporation, Centurylink Incorporation, Rackspace Hosting Incorporation and others

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The Senate Judiciary Committee Wants Everyone to Know It’s Concerned About Encryption – EFF

This morning the Senate Judiciary Committee held ahearing on encryption and lawful access. Thats the fanciful idea that encryption providers can somehow allow law enforcement access to users encrypted data while otherwise preventing the bad guys from accessing this very same data.

But the hearing was not inspired by some new engineering breakthrough that might make it possible for Apple or Facebook to build a secure law enforcement backdoor into their encrypted devices and messaging applications. Instead, it followedspeeches, open letters, and other public pressure by law enforcement officials in the U.S. and elsewhere to prevent Facebook from encrypting its messaging applications, and more generally to portray encryption as a tool used in serious crimes, including child exploitation. Facebook has signaled it wont bow to that pressure. And more than 100 organizations including EFFhave called on these law enforcement officials to reverse course and avoid gutting one of the most powerful privacy and security tools available to users in an increasingly insecure world.

Many of the committee members seemed to arrive at the hearing convinced that they could legislate secure backdoors. Among others, Senators Graham and Feinstein told representatives from Apple and Facebook that they had a responsibility to find a solution to enable government access to encrypted data. Senator Grahamcommented, My advice to you is to get on with it, because this time next year, if we haven't found a way that you can live with, we will impose our will on you.

But when it came to questioning witnesses, the senators had trouble establishing the need for or the feasibility of blanket law enforcement access to encrypted data. As all of the witnesses pointed out,even a basic discussion of encryption requires differentiating between encrypting data on a smartphone, also called encryption at rest, and end-to-end encryption of private chats, for example.

As a result, the committees questioning actually revealed several points that undercut the apocalyptic vision painted by law enforcement officials in recent months. Here are some of our takeaways:

The first witness was Manhattan District Attorney Cyrus Vance, Jr., who has called for Apple and Google to roll back encryption in their mobile operating systems. Yet by his own statistics, the DAs office is able to access the contents of a majority of devices it encounters in its investigations each year. Even for those phones that are locked and encrypted, Vance reported that half could be accessed using in-house forensic tools or services from outside vendors. Although he stressed both the high cost and the uncertainty of these tools, the fact remains that device encryption is far from an insurmountable barrier to law enforcement.

As we saw when the FBIdramatically lowered its own estimate of unhackable phones in 2017, the level of security of these devices is not static. Even as Apple and Google patch vulnerabilities that might allow access, vendors like Cellebrite and Grayshift discover new means of bypassing security features in mobile operating systems. Of course, no investigative technique will be completely effective, which is why law enforcement has always worked every angle it can. The cost of forensic tools may be a concern, but they are clearly part of a variety of tools law enforcement use to successfully pursue investigations in a world with widespread encryption.

Meanwhile, even as Vance focused on the cost of forensic tools to access encrypted phones, he repeatedly ignored why companies like Apple began fully encrypting their devices in their first place. In a colloquy with Senator Mike Lee, Apples manager of user privacy Erik Neuenschwander explained that the companys introduction of full disk encryption in iOS in 2014 was aresponse to threats from hackers and criminals who could otherwise access a wealth of sensitive, unencrypted data on users phones. On this point, Neuenschwander explained that Vance was simply misinformed: Apple has never held a key capable of decrypting encrypted data on users phones.

Neuenschwander explained that he could think of only two approaches to accomplishing Vances call for lawful access, both of which would dramatically increase the risks to consumers. Either Apple could simply roll back encryption on its devices, leaving users exposed to increasingly sophisticated threats from bad actors, or it could attempt to engineer a system where it did hold a master key to every iPhone in the world. Regarding the second approach, Neuenschwander said as a technologist, I am extremely fearful of the security properties of such a system. His fear is well-founded;years of research by technologists and cryptographers confirm that key escrow and related systems are highly insecure at the scale and complexity of Apples mobile ecosystem.

Finally, despite the heated rhetoric directed by Attorney General Barr and others at end-to-end encryption in messaging applications, the committee found little consensus. Both Vance and Professor Matt Tait suggested that they did not believe that Congress should mandate backdoors in end-to-end encrypted messaging platforms. Meanwhile, Senators Coons, Cornyn, and others expressed concerns that doing so would simply push bad actors to applications hosted outside of the United States, and also aid authoritarian states who want to spy on Facebook users within their own borders. Facebooks director for messaging privacy Jay Sullivan discussed ways that the company will root out abuse on its platforms while removing its own ability to read users messages. As weve written before,an encrypted Facebook Messenger is a good thing, but the proof will be in the pudding.

Ultimately, while the Senate Judiciary Committee hearing offered worrying posturing on the necessity of backdoors, were hopeful that Congress will recognize what a dangerous idea legislation would be in this area.

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The Defense Department Says It Needs the Encryption the FBI Wants to Break – Free

Even the Defense Department is now pointing out that the governments quest to weaken encryption lies somewhere between counterproductive and downright harmful.

Attorney General Bill Barr and Senate Judiciary Committee Chair Lindsey Graham have been on a tear lately in a bid to undermine encryption standards. Those efforts culminated in a hearing this week whose primary purpose appears to have been to demonize encryption by falsely proclaiming it poses a risk to public safety.

Many staffers at both the Department of Justice and FBI have joined the festivities, arguing that encryption enables all manner of nefarious behavior, from human trafficking to child exploitation as they push for the inclusion of law enforcement backdoors in everything from routers to smartphones.

Actual security expertsand tech giants like Facebook and Applehave long highlighted the foolishness of such efforts. Encryption aids everybody, theyll note, protecting consumers, activists, and criminals alike. Embed backdoors in encryption and network gear, theyve warned, and youre undermining an essential security tool, putting everybody at risk.

We do not know of a way to deploy encryption that provides access only for the good guys without making it easier for the bad guys to break in, Apples director of user privacy, Erik Neuenschwander told hearing attendees.

While vast segments of government have embraced the recent war on encryption, some government officials seem to understand the benefits of retaining strong encryption. This week, Representative Ro Khanna forwarded a letter to Lindsay Graham from the Defense Department's Chief Information Officer Dana Deasy.

In the letter, first reported by Techdirt, Deasy notes that all DOD issued unclassified mobile devices are required to be password protected using strong passwords, and that any data-in-transit on DOD issued mobile devices be encrypted via VPN.

The importance of strong encryption and VPNs for our mobile workforce is imperative, Deasy wrote.

As the use of mobile devices continues to expand, it is imperative that innovative security techniques, such as advanced encryption algorithms, are constantly maintained and improved to protect DoD information and resources, he said. The Department believes maintaining a domestic climate for state of the art security and encryption is critical to the protection of our national security.

Theres endless examples of governments, organizations, and corporations attempting to undermine encryption standards for both surveillance and profit. Comcast, for example, has worked to undermine recent efforts to encrypt Domain Name Server (DNS) traffic because doing so would threaten the companys efforts to monetize user behavior online.

Facebook sent a letter this week to Bill Barr, in which the company made it clear that it would not backdoor its encrypted messaging apps at the governments request.

Cybersecurity experts have repeatedly proven that when you weaken any part of an encrypted system, you weaken it for everyone, everywhere, Facebook wrote.

But while cybersecurity experts and tech giants spent the week warning that weakening encryption harms everyone, a bipartisan coalition of lawmakers remain stubbornly impervious to the argument.

Democratic Senator Dick Durbin largely mirrored Grahams rhetoric at this weeks hearings, insisting the latest war on encryption was about ensuring big tech companies werent beyond the reach of the law. Were talking about our government protecting our citizens, he insisted, seemingly oblivious that eroding encryption would likely have the exact opposite impact.

The Justice Department has argued for years that by including strong encryption on their networks and in their products, Silicon Valley giants are undermining the governments quest to rein in criminals. But security experts, and now the DOD, have made it abundantly clear that encryption protects everybody, not just the worst segments of society.

So far, politicians like Graham have made it abundantly clear theyre not listening, insisting that if tech companies dont set about backdooring their products and weakening encryption, there will soon be hell to pay.

My advice to you is to get on with it, because this time next year, if we havent found a way that you can live with, we will impose our will on you, Graham said.

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Congress wants to regulate encryption for big tech – The Burn-In

On Tuesday, Congress warned technology companies that lawmakers will take action to regulate encryption if they dont cooperate more openly with law enforcement. The announcement has reinvigorated an ongoing debate between big tech and the U.S. government.

Government officials argue that encryption will hinder criminal investigations. Tighter security is preventing access to critical information exchanged via devices and messaging apps. Big tech, on the other hand, believes encryption is essential for protecting individuals from bad actors and authoritarian governments.

It appears there is no simple solution as both sides believe they are acting in the best possible manner for the American people. As internet use and global communication increases, its likely the topic isnt going to die down any time soon.

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Regulated encryption has been a hot topic for several years. In 2016, the FBI ordered Apple to unlock the iPhone of one primary suspect in a San Bernardino, California shooting. Apple refused to help, even after receiving an order from a federal judge. Tim Cook was alarmed by the request, citing that doing so would leave millions of devices vulnerable.

The battle between Apple and the FBI kicked off a controversial discussion around data privacy and how much the government should be able to access. In a recent meeting, Apples Manager of User Privacy, Erik Neuenschwander, explained why weakening encryption across the board is not the answer.

At this time, weve been unable to identify any way to create a backdoor that would work only for the good guys, said Neuenschwander. When we have weaknesses in our system, theyre exploited by nefarious entities as well.

The encryption topic retook center stage this fall when the Justice Department asked Facebook to delay its plans to encrypt its messaging services. Legislators are concerned that encryption would prevent law enforcement from identifying and prosecuting child predators.

Last year, Facebook reported nearly 17 million cases to the U.S. National Center for Missing and Exploited Children. Congress is concerned Facebook wouldnt be able to provide adequate evidence for cases going forward if the social media giant moves forward with encryption.

Like Apple in 2016, Facebook is holding steady against the government in this area. The company sent a letter to Attorney General William Barr refusing to weaken encryption for WhatsApp. Facebook leadership also believes that regulating encryption would not work over the long term. Criminals will simply switch over to unregulated, international platforms to get what they want.

U.S. Lawmakers seem to be sticking to their guns. Many believe there is no better way to protect Americans than to regulate how tech companies encrypt devices and user data. Also, other countries overseas have already paved the way on regulated encryption.

There are many serious cases where we cant access the device in the time period where it is most important for us to access it, said Manhattan District Attorney Cy Vance Jr. Without moving toward legislation, were not going to solve this problem.

Some lawmakers are hopeful that big tech will respond amicably in 2020. Otherwise, by this time next year, there may be a legal movement and much bigger fight ahead. Stay tuned.

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Facebook says it won’t break end-to-end encryption – TechRadar

Ahead of an upcoming senate hearing on encryption, Facebook executives have sent a letter to Attorney General William Barr in which they said that the social media giant would not provide law enforcement with access to its encrypted messaging products.

In the letter, written by WhatsApp head Will Cathcart and Messengerhead Stan Chudnovsky, the executives explained that by creating backdoor access into Facebook's products for law enforcement, the would also be giving cybercriminals and other bad actors a way to enter their systems, saying:

The backdoor access you are demanding for law enforcement would be a gift to criminals, hackers and repressive regimes, creating a way for them to enter our systems and leaving every person on our platforms more vulnerable to real-life harm. Peoples private messages would be less secure and the real winners would be anyone seeking to take advantage of that weakened security. That is not something we are prepared to do.

Facebook's CEO Mark Zuckerberg announced earlier this year that the company would be bringing end-to-end encryption to both Messenger and WhatsApp to make both of the apps faster, simpler, more private and more secure.

However, in October the Justice Department raised concerns about the company's encryption plans and suggested they would benefit criminals such as sex traffickers and pedophiles. Barr insisted that law enforcement should have access to company's systems in order to investigate these serious crimes, saying: Companies should not deliberately design their systems to preclude any form of access to content even for preventing or investigating the most serious crimes.

The letter from Facebook executives was sent in response to Barr's inquiry in October and it arrived just before a Senate Judiciary hearing on encryption. During that hearing, Chairman Lindsey Graham said that while he appreciates that cybercriminals can't hack into his smartphone, he still believes encrypted devices and messaging apps create a safe haven for criminals.

Facebook's director of messaging privacy Jay Sullivan then argued that American companies must lead when it comes to secure and encrypted messaging or foreign firms would take up the mantle. If this occurred, it would be even more difficult for US law enforcement officials to gain access to these services to conduct investigations.

The war for encryption continues and expect this issue to be debated heavily as governments try to protect their citizens from criminals and other threats while continuing to take away their privacy online.

Via The Verge

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Encryption spat sees backdoor back-and-forth between tech firms, Congress – TelecomTV

There is a thin line between hypocrisy and stupidity, as the US Congress ably demonstrated this week when it locked horns with Facebook and Apple over encryption.

A group of lawmakers on the Senate Judiciary Committee Hearing on Encryption argued passionately that end-to-end encryption used by messaging services like WhatsApp and iMessage is brilliant if you're a goodie, but it also helps baddies. Ergo, law enforcement must be given some kind of backdoor access so they can get a warrant and gather evidence.

The Committee is chaired by Lindsey Graham, Republican Senator for South Carolina. The same Lindsey Graham who has spent a fair amount of time this year warning everyone that the Chinese government could easily force Huawei to provide backdoor access to its networks.

"I'm not about to create a safe haven for criminals where they can plan their misdeeds and have information stored in a fashion [so] that law enforcement can never be allowed to access it. That is a bridge too far for me," he said during this week's hearing, adding that the authorities equipped with the appropriate warrant must be able to access encrypted messages. "How we do this, I don't know. I hope the tech community working with law enforcement can find a way to do it."

Doing his best scary headmaster impression, he warned: "If y'all don't; we will."

Watch the video here. He really did say "y'all."

Graham would probably argue there's a difference between using backdoor access to prevent crime and using it for espionage. But it's two sides of the same coin, and Graham's track record suggests he's not that bothered about spying on innocent civilians in the name of national security. He has previously branded NSA whistleblower Edward Snowden a traitor, and called on Russia to return him to the US so he could face prosecution. Last month he called for the identity of the whistleblower that kick-started the impeachment inquiry into Trump to be made public.

On this evidence, if you were to ask Facebook and Apple why they rolled out end-to-end encryption in the first place, they could just point at people like Lindsey Graham.

Instead though, they highlighted that any backdoor access into their messaging services intended to help law enforcement could also help criminals.

"We do not know of a way to deploy encryption that provides access only for the good guys without making it easier for the bad guys to break in," testified Erik Neuenschwander, director of user privacy at Apple.

"Every day, over a trillion transactions from financial transactions to the exchange of healthcare records occur safely over the Internet because of encrypted communications. Utilising 5G networks, connected devices will play an even larger role in the operation and maintenance of our critical infrastructure, running our electric grids, transportation networks, and healthcare and financial systems," he continued. "Encryption is needed to protect from malicious actors whose attacks are growing exponentially in scope, frequency, and sophistication."

Jay Sullivan, Facebook's product management director for privacy and integrity in Facebook Messenger, went a little further, putting on record that encryption also protects dissidents from authoritarian regimes. He also warned that if US-based platforms like WhatsApp and iMessage can't guarantee their services are secure, then users will flock to one that is.

"If the United States rolls back its support for privacy and encryption, foreign application providers including those who may be outside the reach of our legal system and not nearly as committed to or capable of preventing, detecting, and responding to bad behaviour will fill the vacuum and provide the private and secure communications that people expect and demand," he said.

See original here:
Encryption spat sees backdoor back-and-forth between tech firms, Congress - TelecomTV

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