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Artificial Intelligence Trends and Predictions for 2021 | AI Trending Now – Datamation

Artificial intelligence (AI) has taken on many new shapes and use cases as experts learn more about whats possible with big data and smart algorithms.

Todays AI market, then, consists of a mixture of tried-and-true smart technologies with new optimizations and advanced AI that is slowly transforming the way we do work and live daily life.

Read on to learn about some artificial intelligence trends that are making experts most excited for the future of AI:

More on the AI market: Artificial Intelligence Market

With its ability to follow basic tasks and routines based on smart programming and algorithms, artificial intelligence is becoming embedded in the way organizations automate their business processes.

AIOps and MLops are common use cases for AI and automation, but the breadth and depth of what AI can automate in the enterprise is quickly growing.

Bali D.R., SVP at Infosys, a global digital services and consulting firm, believes that AI is moving toward a certain level of hyper-automation, partially in response to the unexpected changes in manual data and procedures caused by the pandemic.

We are in the second inflection point for AI as it graduates from consumer AI, towards enterprise-grade AI, D.R. said. Being exposed to an over-reliance on manual procedures, such as mass rescheduling in the airline industry, unprecedented loan applications in banks, etc., the industries are now turning to hyper-automation that combines robotic process automation with modern machine learning to ensure they can better handle surges in the future.

Although AI automation is still mostly limited to interval and task-oriented automation that requires little imagination or guesswork on the part of the tool, some experts believe we are moving closer to more applications for intelligent automation.

David Tareen, director for artificial intelligence at SAS, a top analytics and AI software company, had this to say about the future of intelligent automation:

Intelligent automation is an area I expect to grow, Tareen said. Just like we automated manufacturing work, we will use AI heavily to automate knowledge work.

The complexity comes in because knowledge work has a high degree of variability. For example, an organization will receive feedback on their products or services in different ways and often in different languages as well. AI will need to ingest, understand, and modify processes in real-time before we can automate knowledge work at large.

AI, automation, and the job market: Artificial Intelligence and Automation

Because of the depth of big data and AIs reliance on it, theres always the possibility that unethical or ill-prepared data will make it into an AI training data set or model.

As more companies recognize the importance of creating AI that conducts its operations in a compliant and ethical manner, a number of AI developers and service providers are starting to offer responsible AI solutions to their customers.

Read Maloney, SVP of marketing at H2O.ai, a top AI and hybrid cloud company, explained what exactly responsible AI is and some of the different initiatives that companies are undertaking to improve their AI ethics.

AI creates incredible new opportunities to improve the lives of people around the world, Maloney said. We take the responsibility to mitigate risks as core to our work, so building fairness, interpretability, security, and privacy into our AI solutions is key.

Maloney said the market is seeing an increased adoption of the core pillars of responsible AI, which he shared with Datamation:

Companies are exploring several ways to make their AI more responsible, and most are starting with cleaning and assessing both data sets and existing AI models.

Brian Gilmore, director of IoT product management at InfluxData, a database solutions company, believes that one of the top options for model and data set management is distributed ledger technology (DLT).

As attention builds around the ethical and cultural impact of AI, some organizations are beginning to invest in ancillary but important technologies that utilize consensus and other trust-ensuring systems as a part of the AI framework, Gilmore said. For example, distributed ledger technology provides a sidecar platform for auditable proof of integrity for models and training data.

The decentralized ownership, distribution of access, and shared accountability of DLT can bring significant transparency to AI development and application across the board. The dilemma is whether for-profit corporations are willing to participate in a community model, trading transparency for consumer trust in something as mission critical as AI.

See more: The Ethics of Artificial Intelligence (AI)

Up to this point, AI has most frequently been used to optimize business processes and automate some home routines for consumers.

However, some experts are beginning to realize the potential that AI-powered models can have for solving global issues.

Read Maloney at H2O.ai has worked with people from a variety of industries to brainstorm how AI can be used for the greater good.

We work with many like-minded customers, partners, and organizations tackling issues from education, conservation, health care, and more, Maloney said. AI for good is fundamental to not only our work, including current work on climate change, wildfires, and hurricane predictions, but we are seeing more and more AI for good work to make the world a better place across the AI industry.

Some of the most exciting applications of altruistic AI are being implemented in early education right now.

For instance, Helen Thomas, CEO ofDMAI, an AI-powered health care and education company, offers an AI-powered product to ensure that preschool-aged children are getting the education they need, despite potential pandemic setbacks:

On top of pre-existing barriers to preschool education, including cost and access, recent research findings suggest children born during the COVID-19 pandemic display lower IQ scores than those born before January 2020, which means toddlers are less prepared for school than ever before.

DMAI DBA Animal Island Learning Adventure (AILA) is changing this with AI. [Our product] harnesses cognitive AI to deliver appropriate lessons in a consistent and repetitious format, supportive of natural learning patterns

Recognizing learning patterns that parents might miss, the AI creates an adaptive learning journey and doesnt allow the child to move forward until theyve mastered the skills and concepts presented. This intentional delivery also increases attention span over time, ensuring children step into the classroom with the social-emotional intelligence to succeed.

More on this topic: How AI is Being Used in Education

Internet of Things (IoT) devices have become incredibly widespread among both enterprise and personal users, but what many tech companies still struggle with is how to gather actionable insights from the constant inflow of data from these devices.

AIoT, or the idea of combining artificial intelligence with IoT products, is one field that is starting to address these pools of unused data, giving AI the power to translate that data quickly and intelligently.

Bill Scudder, SVP and AIoT general manager at AspenTech, an industrial AI solutions company, believes that AIoT is one of the most crucial fields for enabling more intelligent, real-time business decisions.

Forrester has noted that up to 73% of all data collected within the enterprise goes unused, which highlights a critical challenge with IoT, Scudder said. As the volume of connected devices for example, in industrial IoT settings continues to increase, so does the volume of data collected from these devices.

This has resulted in a trend seen across many industries: the need to marry AI and IoT. And heres why: where IoT allows connected devices to create and transmit data from various sources, AI can take that data one step further, translating data into actionable insights to fuel faster, more intelligent business decisions. This is giving way to the rising trend of artificial intelligence of things or AIoT.

Decision intelligence (DI) is one of the newest artificial intelligence concepts that takes many current business optimizations a step farther, by using AI models to analyze wide-ranging sets of commercial data. These analyses are used to predict future outcomes for everything from products to customers to supply chains.

Sorcha Gilroy, data science team lead at Peak, a commercial AI solutions provider, explained that although decision intelligence is a fairly new concept, its already gaining traction with larger enterprises because of its detailed business intelligence (BI) offerings.

Decision intelligence is a new category of software that facilitates the commercial application of artificial intelligence, providing predictive insight and recommended actions to users, Gilroy said. It is outcome focused, meaning a solution must deliver against a business need before it can be classed as DI.

Recognized by Gartner and IDC, it has the potential to be the biggest software category in the world and is already being utilized by businesses across a variety of use cases, from personalizing shopper experiences to streamlining complex supply chains. Brands such as Nike, PepsiCo, and ASOS are known to be using DI already.

Read next: Top Performing Artificial Intelligence Companies

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Artificial Intelligence in the Legal Field: – Lexology

Artificial Intelligence is a mechanism through which computers are programmed to undertake tasks which otherwise are done by the human brain. Like every other thing, it also has pros and cons to it. While the usage of Artificial Intelligence can help in completing a task in a few minutes on the other hand, if it worked as well as it is deemed to, it could potentially take away employment of thousands of people across the country. The growing influence of Artificial Intelligence (AI) can be seen across various industries, from IT to farming, from manufacturing to customer service. The Indian Legal Industry, meanwhile, has always been a little slower to adapt to technology and has seen minimal changes to superior technology. This is promulgated by several lawyers still feeling comfortable with the same old system of functioning that was designed decades ago. AI has managed to disrupt other industries. W ith an ever growing pendency and increasing demand for self-service systems even in the legal fraternity, this once assumed-to-be utopian idea can become a reality for all lawyers. Some of the concerning questions that will be addressed in this article are as follows:

What are the changes that the Indian legal system has already witnessed?

The Introduction of AI into the legal system has made a drastic impact on the legal fraternities across the globe. The first global player to attempt using AI for legal purposes was through the IBM Watson powered robot ROSS, which used a unique method by mining data and interpreting trends and patterns in the law to solve research questions. Interestingly, the area that will get most affected is not the litigation process or arbitration matters, but in fact the back-end work for the litigation and arbitration purposes such as research, data storage and usage, etc.

Due to the sheer volume of cases and diversity in case matters, the Indian laws and their interpretations keep changing and developing further. If lawyers could have access to AI-Based technology that could help with research matters then the labour cost of research work could be significantly reduced, leading to the profitability and significant increase in the speed of getting work done. While this could lead to the reduction of staff members, i. e. Paralegals and some associates, it would also increase the overall productivity for all lawyers and lead to the fast-tracking of legal research and drafting.

One of the best examples is the usage of the AI-based Software Kira by Cyril Amarchand Mangaldas that examines, identifies and provides a refined search on the specific data needed with a reportedly high degree of precision. This reportedly has allowed the firm to focus on more important aspects of the litigation process and has reduced the repetitive and monotonous work usually done by paralegals, interns and other entry-level employees.

In fact, several noted Jurists and Judges have spoken in good terms about the necessity of such AI-Based software that could be useful for the docketing system and simple decision making process. Some of the statements made by these eminent personalities are as follows:

Justice SA Bobde had said : We must increasingly focus on harnessing IT and IT enabled services (ITES) for providing more efficient and cost-effective access to and delivery of justice. This must also include undertaking serious study concerning the future of Artificial Intelligence in law, especially how Artificial Intelligence can assist in judicial decision making. I believe exploring this interface would be immensely beneficial for many reasons. For instance, it would allow us to streamline courts caseloads through enabling better court management. This would be a low hanging fruit. On the other end of the spectrum, it will allow us to shift the judicial time from routine-simple-straightforward matters (e.g. cases which are non-rivalrous) and apply them to more complex-intricate matters that require more human attention and involvement.Therefore, in India identification of such matters and developing relevant technology ought to be our next focus.

Justice DY Chandrachud said : The idea of Artificial Intelligence is not to supplant the human brain or the human mind or the presence of judges but to provide a facilitative tool to judges to reassess the processes which they follow, to reassess the work which they do and to ensure that their outcome are more predictable and consistent and ultimately provide wider access to justice to the common citizens.

What legal problems can AI solve in India?

While the country admittedly has a massive issue with respect to its judicial system owing to the massive pendency and huge volume of unresolved cases, the inclusion of AI can help with resolving a majority of its problems. The introduction of technological advancement will aid the lawyers in conducting legal research in an efficient and timely manner and thus will ensure AI software equipped lawyers to focus more on advising their clients and taking up complex issues/cases. It also helps in assessing a potential outcome to pending cases and could be of great assistance to the courts and private parties to help them decide on which cases to pursue, which ones to resolve amicably if possible and which ones to let go of!

Some of the benefits of implementing the nation-wide use of AI systems are as follows:

What are the changes needed for the AI systems in India and the road ahead?

While there are several benefits to Lawyers/Firms and the Judiciary for implementing AI into the Legal fraternity, there are a few caveats as well. With any form of technology for the matter, the risk of data infringement, cyber-attacks and hacking attempts are a constant threat. Incorrect software is also an issue that has often been a question over technology, especially over those technologies that are relatively untested and new in the market.

There are also some questions regarding the nature of ethics of an AI. An important point to keep in mind is that Artificial Intelligence software does not have a mind of their own. Although they do think before taking an action, their actions are completely programmed and there is always an issue of trustworthiness as AI needs to have a defined ethical purpose and technically robust and reliable systems. These issues were also seen to persist in the highly acclaimed ROSS, which saw several glitches.

There is also another issue that arises with implementing Artificial Intelligence. The affordability of these AI software is a factor that needs deliberation. The maintenance of these AI facilities are an added concern, with firms investing in privatised AI research facilities as mentioned earlier. Thus the investment that would be required to establish and operate would be expensive, thus making a division of technological capabilities ab initio. This is also taking into factor the unknown probability of the learning curve involved in dealing with the lawyers, firms and judiciary members who utilize such technology.

With these challenges kept in mind, the regulations with respect to AI use must be kept in mind, particularly with respect to how the judiciary uses it. There has and there always will be a sense of mistrust in technologies such as these, but the progress needs to be made slowly and cannot be drastically at this point, without understanding its legal, financial and security implications. The following actions must be taken when the usage of AI is eventually implemented:

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They create an artificial intelligence model capable of making ethical judgments, but their advice is racis… – Market Research Telecast

The Allen Institute for Artificial Intelligence and the Paul G. Allen School of Computer Science and Engineering at the University of Washington, both in the USA, developed a machine learning model called Delphi, capable of making ethical judgments about a great variety of everyday situations.

The artificial intelligence project was launched on October 14, along with an article that describe its construction, and can be consulted through the portal Ask Delphi (Ask Delphi, in Spanish). It is very simple to use and you just have to enter and write in its question bar almost any question about a real life situation so that the algorithm reflect and decide if its something bad, acceptable or good from the moral and ethical point of view. Each answer can be shared on Twitter.

Since then, Delphi has attracted attention and has been the talk of social media, not precisely because of the good advice it offers, but because of its many moral errors and strange judgments. Some of its users have shown that what they conclude can actually be racist. A netizen asked him what he thought about a white man walking towards you at night and he replied, Okay. However, when changing the subject to black man the answer was: It is worrisome.

According to the portal Futurism, the model presented a greater number of judgment rulings in the first days after being online. Initially it included a tool that allowed users to compare two situations to find out which of the two was more or less morally acceptable, but it was disabled after generating particularly offensive responses and even homophobic. For example, being heterosexual is more morally acceptable than being gay.

Not all the ethical judgments Delphi offers are wrong, but the way you pose a dilemma can change your system of moral reasoning. After testing the model many times, eventually it is understood that it is easy to influence artificial intelligence to obtain practically any answer you want.

For Delphi, its rude to listen to loud music at three in the morning while our roommate is sleeping, but adding to the question: if that makes me happy, her opinion changes to: okay . According to the portal The Verge, if you add the phrase if it makes everyone happy at the end of a question, artificial intelligence will be benevolent against any immoral action, including genocide.

Although the Delphi authors made it available to the general public to demonstrate what cutting edge models can achieve today, they also caution that the results could be potentially offensive / troublesome / harmful. Delphi demonstrates both the promises and limitations of language-based neural models when taught with ethical judgments made by people, they stress.

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Artificial Intelligence project aims to improve standards and development of AI systems – University of Birmingham

A new project has been launched in partnership with the University of Birmingham aiming to address racial and ethical health inequalities using artificial intelligence (AI).

STANDING Together, being led by University Hospitals Birmingham NHS Foundation Trust (UHB), aims to develop standards for datasets that AI systems use, to ensure they are diverse, inclusive and work across all demographic groups. The resulting standards will help regulators, commissioners, policymakers and health data institutions assess whether AI systems are underpinned by datasets that represent everyone, and dont leave underrepresented or minority groups behind.

Xiao Liu, Clinical Researcher in Artificial Intelligence and Digital Healthcare at the University of Birmingham and UHB, and STANDING Together project co-leader, said: Were looking forward to starting work on our project, and developing standards that we hope will improve the use of AI both in the UK and around the world. We believe AI has enormous potential to improve patient care, but through our earlier work on producing AI guidelines, we also know that there is still lots of work to do to make sure AI is a success stories for all patients. Through the STANDING Together project, we will work to ensure AI benefits all patients and not just the majority.

NHSX NHS AI Lab, the NIHR, and the Health Foundation have awarded in total 1.4m to four projects, including STANDING Together. The other organisations working with UHB and the University of Birmingham on STANDING Together are the Massachusetts Institute of Technology, Health Data Research UK, Oxford University Hospitals NHS Foundation Trust, and The Hospital for Sick Children (Sickkids, Toronto).

The NHS AI Lab introduced the AI Ethics Initiative to support research and practical interventions that complement existing efforts to validate, evaluate and regulate AI-driven technologies in health and care, with a focus on countering health inequalities. Todays announcement is the result of the Initiatives partnership with The Health Foundation on a research competition, enabled by NIHR, to understand and enable opportunities to use AI to address inequalities and to optimise datasets and improve AI development, testing and deployment.

Brhmie Balaram, Head of AI Research and Ethics at NHSX, said: We're excited to support innovative projects that demonstrate the power of applying AI to address some of our most pressing challenges; in this case, we're keen to prove that AI can potentially be used to close gaps in minority ethnic health outcomes. Artificial intelligence has the potential to revolutionise care for patients, and we are committed to ensuring that this potential is realised for all patients by accounting for the health needs of diverse communities."

Dr Indra Joshi, Director of the NHS AI Lab at NHSX, added: As we strive to ensure NHS patients are amongst the first in the world to benefit from leading AI, we also have a responsibility to ensure those technologies dont exacerbate existing health inequalities.These projects will ensure the NHS can deploy safe and ethical Artificial Intelligence tools that meet the needs of minority communities and help our workforce deliver patient-centred and inclusive care to all.

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Filings buzz in the railway industry: Increase in artificial intelligence mentions – Railway Technology

Mentions of artificial intelligence within the filings of companies in the railway industry rose 64% between the first and second quarters of 2021.

In total, the frequency of sentences related to artificial intelligence between July 2020 and June 2021 was 137% increase than in 2016 when GlobalData, from whom our data for this article is taken, first began to track the key issues referred to in company filings.

When companies in the railway industry publish annual and quarterly reports, ESG reports and other filings, GlobalData analyses the text and identifies individual sentences that relate to disruptive forces facing companies in the coming years. Artificial intelligence is one of these topics - companies that excel and invest in these areas are thought to be better prepared for the future business landscape and better equipped to survive unforeseen challenges.

To assess whether artificial intelligence is featuring more in the summaries and strategies of companies in the railway industry, two measures were calculated. Firstly, we looked at the percentage of companies which have mentioned artificial intelligence at least once in filings during the past twelve months - this was 78% compared to 52% in 2016. Secondly, we calculated the percentage of total analysed sentences that referred to artificial intelligence.

Of the 50 biggest employers in the railway industry, Hitachi Transport System, Ltd. was the company which referred to artificial intelligence the most between July 2020 and June 2021. GlobalData identified 83 artificial intelligence-related sentences in the Japan-based company's filings - 2.4% of all sentences. XPO Logistics Inc mentioned artificial intelligence the second most - the issue was referred to in 1.3% of sentences in the company's filings. Other top employers with high artificial intelligence mentions included East Japan Railway Co, Yamato Holdings Co Ltd and ID Logistics Group.

Across all companies in the railway industry the filing published in the second quarter of 2021 which exhibited the greatest focus on artificial intelligence came from XPO Logistics Inc. Of the document's 1,093 sentences, 11 (1%) referred to artificial intelligence.

This analysis provides an approximate indication of which companies are focusing on artificial intelligence and how important the issue is considered within the railway industry, but it also has limitations and should be interpreted carefully. For example, a company mentioning artificial intelligence more regularly is not necessarily proof that they are utilising new techniques or prioritising the issue, nor does it indicate whether the company's ventures into artificial intelligence have been successes or failures.

GlobalData also categorises artificial intelligence mentions by a series of subthemes. Of these subthemes, the most commonly referred to topic in the second quarter of 2021 was 'smart robots', which made up 82% of all artificial intelligence subtheme mentions by companies in the railway industry.

By Andrew Hillman.

Methodology:

GlobalDatas unique Job analytics enables understanding of hiring trends, strategies, and predictive signals across sectors, themes, companies, and geographies. Intelligent web crawlers capture data from publicly available sources. Key parameters include active, posted and closed jobs, posting duration, experience, seniority level, educational qualifications and skills.

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5 Steps to Help Tech Companies Reduce Bias in AI – Entrepreneur

Opinions expressed by Entrepreneur contributors are their own.

Children inevitably adapt to the culture in which they were raised. Parents or guardians shape the lens through which they view the world, largely through the examples they set. Many parents experience humored horror when a child picks up on an inappropriate word, likely from an overheard adult conversation, and begins to employ that expression in their everyday speech. It does not matter whether the parent is intentionally or unintentionally crafting the lens for the childthey will still pick up on the parents viewpoints and habits.

We are witnessing this same progression in the tech world. Artificial intelligence systems adopt the worldview of their creators, just like children adopt the worldview of the adults that raised them. This is problematic because artificial intelligence cannot develop its own worldview, learn from its life experiences or challenge its creators worldview like a child might as they grow older.

Here are five initiatives that will help prevent bias in tech.

Artificial intelligence systems are biased, and the technology usually follows the viewpoints of its creators. While society has changed considerably in the last half-century, corporations still have underlying biases (whether they realize them or not). Its essential that we take active steps to reverse our biases so that we can prevent further biases from developing in artificial intelligence, and the best way to do this is to make the tech industry more accessible to a wider range of people.

Initiatives like Girls Who Code, AI4ALLand other educational programs make it possible for children to develop an interest in technology. To reduce bias and make the tech industry more diverse, leaders must invest in the education of young people so that they can develop an interest in the field and build the skills necessary to pursue a career. Tech companies should invest in a range of students early on, knowing that investments in education yield long-term results.

Related:This Is the Most PowerfulArtificial IntelligenceTool in the World

Despite numerous call-outs of major industry leaders, the tech world still lacks diversity. The Harvard Business Review reported that leading companies like Google have only crawled ahead toward more diversity among staff members. Even nearly seven years after tech companies started reporting diversity efforts, most leading tech organizations are failing with minorities only making up single-digit percentages of the overall workforce.

It goes without saying, but companies must actively hire and promote with diversity in mind. This is the most effective way to eliminate biases in artificial intelligence, because with a more diverse workforce, AI will be developed with multi-faceted viewpoints and experiences in mind. And we cant just do it at the entry-level diversity must extend to the top of technological leadership so that those who sign off on projects can see blind spots in the systems.

Bias is already in your data sets, and you shouldnt ignore it. To counter biases, every AI technology developer should devote time to evaluating the data sets with which the system was created. This evaluation should take place at every stage of development, from the initial design to the final proofs.

The best way to evaluate AI for biases is to ask specific questions. The FTC provides guidelines to determine if artificial intelligence is on the right trajectory, and to clarify what is allowed (or prohibited) by law. Developers must question themselves and the technology they are creating. It is imperative that developers understand their own biases especially the unconscious ones and can evaluate their work for the same. Working to eliminate biases is not a linear process, as it will take multiple back-and-forth steps.

Related:What Every Entrepreneur Must Know AboutArtificial Intelligence

Rigorous evaluations cant stop at data sets. Technology is growing and changing at such a rapid pace, and strategies, systemsand even outcomes should be reevaluated each step of the way. In order to reverse the biases already in artificial intelligence and prevent further biases from developing, companies must check their work over and over again.

Artificial intelligence can learn new data, and thus develop new biases as the system grows and changes. Companies must understand the impact that this could have on their systems and the people using them. Artificial intelligence software should be regularly evaluated, especially from the consumer-facing interface, so that biases are accounted for and eliminated.

Technology has never developed linearly. The same applies to artificial intelligence: Data, processes, systemsand even the bots themselves must be adjusted over time. The best avenue forward is to take a preventative approach. That means that these five steps to reduce bias in AI should be adjusted and repeated multiple times on any given system.

Human compassion is at the core of this mission toward equality in artificial intelligence. In order to create technology that serves humanity instead of harming it, we must build it with people in mind. It is a pivotal time in technology, and its essential that companies take a more human approach to artificial intelligence by focusing on creating systems free of bias.

Related:Watch Out for These 5Artificial IntelligenceProblems in HR

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Artificial Intelligence (AI) in Contact Center Market Report : Industry Trends, Industry Share, Size, Growth and Opportunities 2025 | IBM, Google,…

This report on global Artificial Intelligence (AI) in Contact Center market stimulates strategic thinking by identifying crucial market trends and potential threats. In addition, the report discusses the market insights considering different scenarios of the market. The global Artificial Intelligence (AI) in Contact Center market report has prepared and published this comprehensive study on the Artificial Intelligence (AI) in Contact Center industry to highlight the supply and demand trends of the previous years, especially emphasizing key markets and leading regions.

Artificial Intelligence (AI) in Contact Center market is divided by type and application. For the period 2021-2028, cross-segment growth provides accurate calculations and forecasts of sales by Type and Application in terms of volume and value. This analysis can help you grow your business by targeting qualified niche markets.

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Prominent market players consisting of: IBM, Google, AWS, Microsoft, SAP, Oracle, Artificial Solutions, Nuance, Avaya, Haptik, NICE in Contact, EdgeVerve, Avaamo, Inbenta, Rulai,Kore.ai, Creative Virtual, and more.

This study also includes the latest information on the market dynamics including market pricing structure, leasing rates, production in million tons, trade of goods or products, stocks, and investment opportunities. The total supply, total demand, market balance, and the overall statistics about the Artificial Intelligence (AI) in Contact Center industry are provided in the study. The report highlights leading manufacturers in the market and analyzes their financial position and suggests appropriate strategies for improvements in the market and improving capital of the selected companies of the global Artificial Intelligence (AI) in Contact Center market worldwide.

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Read complete report @ https://www.adroitmarketresearch.com/industry-reports/artificial-intelligence-ai-in-contact-center-market

Regionally, the report segments the global Artificial Intelligence (AI) in Contact Center market into five major regions including North America and its Southern neighbor, Europe, Asia Pacific and MEA. All the regions are accurately evaluated for their contribution to the overall growth and development of the global Artificial Intelligence (AI) in Contact Center market identifying the government support and initiatives, prevalence of major industry players, presence of ideal rate of demand and the subsequently desired rate of production capacities.

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15 Best FREE Cloud Storage & Unlimited Online Drive Space

What is Cloud Storage?

Cloud Storage is a way of storing data online instead of your local computer. It requires an internet connection in order to upload, modify, and share documents, presentations, spreadsheets, images, audio, video, etc. with others. Online storage service providers dont store any data on the hard disk of your PC. Cloud storage tools help you to access your data from any device.

Following is a handpicked list of top free cloud storage apps & tools, with popular features and latest download links. This list includes commercial(paid) as well as open-source (free) software

Sync.com is a cloud service for sharing files from any computer or mobile device. Sync provides an ideal solution for storing and sharing confidential and sensitive data.

Features:

Icedrive is a next-generation cloud service that helps you to access, manage, and update your cloud storage effortlessly. It provides a space to share, showcase, and collaborate with your files.

Features:

pCloud is secure and simple to use cloud storage for your documents. This tool allows you to share and collaborate files with your employee, friends, and relatives.

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Mega is an online storage and file hosting service provided by Mega Limited. Mega is available for Windows, Mac, and Linux platform.

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Internxt Drive is one of the best free cloud storage services with best-in-class privacy and security. It enables you and your team to store different types of files with total security.

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WorkDrive is a cloud storage system that enables you to manage files with ease. It enables you to create, collaborate, and make teamwork with minimal effort. This platform uses SOC 2 (Service Organization Control) Type II.

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Microsoft OneDrive is an internet-based storage and synchronization service provider. It is available for free to all the people having Microsoft account. OneDrive apps can be used to sync files on a Windows PC or Mac operating system.

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Google Drive is a free online data storage service provided by Google. The service syncs stored files, photos, and more across all the users PCs, tablets, and mobile devices. It offers 15 GB of free space.

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Dropbox is a file hosting service providing personal cloud, file synchronization, cloud storage, and client software. It is designed to collaborate your projects whether you are working alone or in a team.

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IDrive provides service for data backup. This service is available to Windows, Linux, iOS, Android, and Mac users.

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Amazon Drive or Amazon Cloud Drive is a cloud storage application of Amazon. The service provides secure cloud storage, file sharing, photo printing, and file backup.

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Box is a cloud file management and sharing service. This free drive storage is available for Windows, macOS, and mobile platforms.

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Download Link: https://www.box.com/en-gb/drive

ICloud is a cloud storage service managed by Apple Inc.

It is one of the best cloud storage services where users can save any files on the cloud, and iCloud will automatically sync to your device. You can use this service for Mac and Windows PCs.

Features:

Download Link: https://www.apple.com/in/icloud/

Yandex Disk is a cloud service that allows users to store files on cloud servers and share with others. Disk is available on Windows, macOS as well as Linux. It is one of the best free online storage which is available in two plans Annual and Monthly subscription.

Features:

Download Link: https://disk.yandex.com/

MediaFire is a file hosting, cloud storage, and synchronization service. It is one of the best free cloud storage that provides an easy-to-use solution for managing digital stuff online as well as on the go. MediaFire unlimited cloud storage free can be used for iPhone, Windows, OSX, Web, and Android.

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Download Link: https://www.mediafire.com/

Koofr is a cloud storage solution that connects Dropbox, Amazon, Google Drive, OneDrive accounts and utilizes the additional free space on a hard drive. This free online file storage is available for Android, iOS, Windows, Linux, Windows, and macOS.

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Download Link: https://koofr.eu/

MiMedia is a free cloud backup service that allows you to manage and enjoy your digital life. It is one of the best free cloud storage that helps you to curate your personalized collection.

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Download Link: http://www.mimedia.com

Jumpshare combines screenshot capture, file sharing, video recording, as well as team collaboration. It is one of the best cloud storage for free which allows you to to send and share unlimited big size file.

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Download Link: https://jumpshare.com/

CLOUD STORAGE is a way of storing data online instead of your local computer. It requires an internet connection in order to upload, modify, and share documents, presentations, spreadsheets, images, audio, video, etc. with others. Online storage service providers dont store any data on the hard disk of your PC. Cloud storage tools help you to access your data from any device.

Following are some of the best free Cloud storage providers:

Cloud storage physically stores the data in large data centers and computer servers and makes it available online through the web. Users can access this data remotely using the Internet. It allows users to remotely upload, store and retrieve their data online.

Since data is stored remotely rather than your premise, apprehensions about data theft and privacy are obvious. But most cloud computing storage companies encrypt data while in transit or at rest. Also, their employees only get logical access to your data. Most companies adopt very strict protocols to ensure data security, confidentiality, and privacy.

If your data has peculiar security requirements, you could opt for a hybrid cloud where some data is stored with the cloud provider while some at your own premises.

Most cloud storage providers allow you to store and transfer single file that is upto 100MB in size. Though some allow you to store files upto 2GB in size useful in transferring HD videos.

You should consider the following factors while choosing a cloud storage provider:

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15 Best FREE Cloud Storage & Unlimited Online Drive Space

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What Is iCloud Drive On iPhone? iCloud Drive vs iCloud Explained – The Android Soul

iCloud has been the driving force behind iOS since it was first released back in 2011. Since then, the service has expanded largely to introduce new features and storage options to its user.

Every iPhone comes bundled with iCloud and if you are new to iOS then heres all you need to know about it.

iCloud Drive is the dedicated cloud storage space within iCloud for all your unrecognized files, documents, and folders.

Got JPEGs, PNGs, SVGs, text files, zip files, RAR files, or more unsupported file types on your iOS device? Then you can back them up to your iCloud drive. The iCloud drive is an all-in-one solution to backup all your other data that is not a part of default or third-party apps on your device.

As discussed above, iCloud drive is the dedicated user-managed storage space in iCloud that you can use to store all kinds of files including the ones that can not be opened on iOS or macOS for that matter.

iCloud on the other hand is the cloud storage and backup service from Apple that backs up and stores all your data in the cloud.

If iCloud is a closet then iCloud drive would be a dedicated section for your unsupported files in that closet. iCloud also backs up data from your default and third-party apps including the likes of Safari, notes, Mail, Gmail, Photos, Whatsapp, Snapchat, Instagram, and more.

iCloud additionally also gives you access to privacy-focused features as well as the ability to backup and sync your settings across all your devices using the same Apple ID.

Related: What Does Blue Arrow on iPhone Mean?

As discussed above, iCloud drive is a part of iCloud and it is a user-managed storage space in the cloud. You can use this storage space to store all kinds of data including supported and unsupported file types.

You can even use it to store desktop backups and important files that you wish to transfer between unsupported devices.

Just like Apple, Google too has its own alternative to Cloud Storage called Google Drive. You can store all kinds of files in Google Drive, access them from all your devices, and even make changes to supported file types directly in the cloud.

iClouds equivalent on Android would be Google Sync. Just like Google Sync helps store your passwords, app data, settings, and more in the cloud, iCloud helps store your keychain, default app, settings, and preferences data in the cloud.

Related: What Does Share Focus Status Mean?

You can manage your iCloud sync from your Apple ID settings. You can toggle backups, app syncs, and more individually or turn off iCloud sync altogether. Follow the guide below to get you started.

Open the Settings app and tap on your Apple ID at the top.

Tap on iCloud now.

Now turn off the toggle for apps you do not wish to sync.

For certain apps, you will be prompted if you wish to keep the synced data on your device or delete it. Make the desired choice by tapping on the corresponding option.

Additionally, tap on Photos if you wish to turn off sync and backup for your Apple Photos.

Turn off the following toggle to disable sync and backup for Photos.

Tap on iCloud Backup if you wish to turn off backup on your current device.

Turn off the toggle for iCloud backup at the top.

Tap on Keychain if you wish to stop syncing your passwords with your Apple ID. Tap and turn off the toggle at the top.

If you have subscribed to iCloud Plus then you can use Private Relay and Hide My Email as well. Tap on Private Relay to get started.

Tap and turn on the toggle for Private Relay.

Tap on IP Address Location to change how your location is shared with online sources.

Now go back to the previous screen and tap on Hide my email.

Tap on Create new address

Now tap on Continue.

Enter an easily identifiable label for your new temporary email address. You can also add a description of it if needed.

Tap on Next now.

Now tap on Done.

You can now hide your email address by tapping in a compatible email field and selecting Hide my Email from the context menu popup.

Related: How to Change App Icons Without Shortcuts in 2 Ways

You can control the data stored in your iCloud drive in various ways. If you are looking to manage your iCloud data from the desktop then you can try using this dedicated guide from us.

If however, you wish to manage your data from your iOS device then you can use the guide below instead.

Open the Settings app and tap on your Apple ID at the top.

Now tap on iCloud.

Now turn on or off the toggle for iCloud Drive depending on your preferences.

Open the Files app and tap on Browse in the top left corner.

Tap and select iCloud drive under Locations.

You will now have access to all your iCloud drive files. You can now tap and hold on to a file and select the desired option to manage it.

You can even tap the 3-dot icon in the top right corner to access Select. This will allow you to select multiple files and make changes to them at once.

In addition to the Select option, the 3-dot menu icon also gives you access to the following features.

Related: What Is Website Tinting on iOS 15?

You can manage your iCloud Storage space from the Settings app on your iOS device. Use the guide below to get you started.

Open the Settings app on your device and tap on your Apple ID at the top.

Tap on iCloud.

Now tap on Manage Storage.

You will now get a list of all the apps and locations taking up the most storage space on your iCloud account. Tap on the desired app to manage its data. For this guide, we will be using the Photos app.

Now tap on Disable & Delete to disable Photos sync and delete data from your iCloud. All your data will be deleted after 30 days.

You can download and backup your data locally during this period.

You will lose the ability to sync data across your devices, your setting wont be synced on your other devices and no data from your iOS devices will be backed up to the cloud. However, you will be able to use privacy-focused features like Private Relay individually on your device even if you have iCloud disabled on your device.

If you turn off iCloud drive then you will no longer have a user-managed cloud storage space. Your files will no longer be synced to the cloud from the Files app and your documents will no longer be backed up as well. Additionally, if you used iCloud drive to share files with your colleagues and friends, then you will use the ability to do the same as well.

We hope this guide helped you get familiar with iCloud drive and how it is different from iCloud. If you face any issues or have any more questions, feel free to reach out using the comments below.

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Samsung Users Alert! Samsung will close their cloud services soon: Here`s how to save your data – Zee News

New Delhi: Samsung Galaxy users are getting pop-up notifications to migrate their photos from Samsung Online, the company's cloud storage. In addition, the corporation has issued a statement requesting that users delete their photographs from the cloud storage. If the user does not comply, the photographs will be destroyed after a certain period of time.

The company had earlier released a statement saying, Beginning on September 30, 2021, Gallery Sync and Drive storage for My Files will no longer be supported by Samsung Cloud and your data will be deleted, as explained further below. In addition. If you have a premium storage subscription plan, this will automatically be canceled beginning August 1, 2021 and a refund may be issued to you."

Contacts, calendars, and photos are all backed up to Samsung's cloud storage. The company has chosen to stop supplying image cloud storage and has asked its consumers to download any photographs saved in the cloud before it is deleted. Users can, however, continue to back up and sync their data, as well as restore Contacts, Calendars, and Notes.

Users are being prompted to either migrate their photographs to Microsoft OneDrive or download them all to their local smartphone, laptop, or desktop. Even before the deadline, downloading the data could result in the Samsung Cloud storage expiring. Gallery Sync, Drive, and Premium Storage subscription are among the features that will be discontinued.

How to keep your data safe

1. Integrate with OneDrive

Starting September 30, 2021, the user can link OneDrive with the device's gallery without automatic data transfer support to Samsung Cloud via OneDrive.

However, depending on the country, carrier, and model, OneDrive Integration may not be available. As a result, users are left with only the second option.

2. Download Samsung Cloud images

Users will be able to download their gallery as well as data stored in Samsung Cloud to their personal storage. The OneDrive integration will not be available if you choose this option. Additionally, the option to download to local storage will only be accessible until September 30.

How to download:

The 'Download my data' menu allows you to download cloud data. You can begin the download by going to the following link:

Samsung Cloud: Download my data

Gallery: More > Settings > Download content from cloud

The download begins when you click the download button after picking Gallery data or drive data. The notification bar can be used to monitor the download process. In the event of a cancellation, the full reservation is cancelled.

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