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Clinch Partners with DeepIntent to Bring New Campaign Automation and Omnichannel Personalization Capabilities to Healthcare Marketers – PR Newswire

June 8, 2022 | Author: admin

Partnership brings Clinch's industry-leading platform, Flight Control, with advanced ad serving, DCO and consumer intelligence capabilities to healthcare brands looking to optimize outcomes and Rx conversions through DeepIntent's DSP

NEW YORK, June 8, 2022 /PRNewswire/ -- Clinch, the leader in dynamic ad serving and personalization and creator of Flight Control, the Omnichannel Campaign Management Platform, today announced a partnership with DeepIntent, the leading independent healthcare advertising technology company, to bring new workflow automation and omnichannel DCO capabilities to healthcare marketers, to optimize business outcomes and Rx conversions.

Healthcare marketers leveraging Clinch's Flight Control platform now can streamline their entire digital campaign lifecycle, from strategy through activation and measurement; and through Clinch's partnership with DeepIntent, scale personalized campaigns across DeepIntent's marketplace of curated, premium, and brand-safe endemic and non-endemic inventory across all channels and devices, including Connected TV (CTV), desktop, and mobile.

"DCO is an incredibly powerful tool for personalizing brand messages to the most receptive audiences but Pharmaceutical and Healthcare brands are often creatively limited due to strict regulations," said Oz Etzioni, CEO of Clinch. "By partnering with DeepIntent, Clinch is unlocking new personalization and targeting capabilities, and a greater level of consumer intelligence previously unavailable to healthcare marketers."

Flight Control includes several native features that are especially beneficial to advertisers in the healthcare vertical, including built-in integrations with leading fraud monitoring/blocking services (e.g. DoubleVerify, and Integral Ad Science), enhanced QA capabilities that enable real-time feedback sharing within the platform, and specialization in CTV, a top channel for advertisers in the healthcare category.

Aaron Letscher, VP CTV Development at DeepIntent said, "Given CTV's ability to more precisely target consumers and provide actionable campaign data than linear TV, DeepIntent has grown 25-fold in CTV spend on our DSP in the last year. We partnered with Clinch not only because of their advanced DCO and Flight Control offerings, but also because they are leaders in the CTV space, bringing proprietary partnerships with some of the top CTV OEMs."

Healthcare marketers can also tap into Clinch's creative engagement insights to enrich DeepIntent's healthcare datasets of anonymized clinical, behavioral, CRM, and first-party publisher data in real-time, and without the reliance on cookies.

The joint offering is currently available for Display, Online Video and CTV with a plan to soon support Audio and Video-based Digital-out-of-home (DOOH).

To learn more about this partnership, contact [emailprotected].

About ClinchClinch is the recognized leader in omnichannel personalization, campaign management and ad serving. The company's AI-driven dynamic personalization technology delivers custom-tailored ad experiences at scale across all channels, driving best-in-class performance and consumer intelligence. Flight Control, Clinch's Omnichannel Campaign Management Platform, enables agencies and brands to manage the entire campaign lifecycle, from strategy through activation and measurement, on a single data-driven, automated platform that makes them massively more efficient, and profitable. Clinch campaigns run across all digital channels including programmatic, Connected TV (CTV), social media, in-app, native and Digital Out of Home (DOOH).Learn more at https://clinch.co/.

About DeepIntentDeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. Built purposefully for healthcare marketers, DeepIntent's platform is proven to drive higher audience quality and script performance. It enables marketers to plan, activate, measure, and optimize their campaigns all within a single platform. Conceived by former Memorial Sloan Kettering data scientists, DeepIntent empowers nine of the top ten pharmaceutical companies and the leading healthcare advertising agencies to improve patient outcomes through the artful use of advertising, data science, and real-world health data. For more information, visit DeepIntent.com or find us on Twitter, Facebook, or LinkedIn.

Clinch Media Contacts:Kate Tumino[emailprotected]212-896-1252

SOURCE Clinch

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Holberton Partners With Jigsaw Academy to Offer a Certificate in Full Stack Development in India – GlobeNewswire

June 8, 2022 | Author: admin

SAN FRANCISCO, June 08, 2022 (GLOBE NEWSWIRE) -- Holberton, which is making software engineering education affordable and accessible globally, announced today its partnership with Indias leading data science and emerging technologies institute, Jigsaw Academy. Under this partnership, students in India will receive postgraduate (PG) certification in Full-Stack Development.

This partnership comes as part of Holbertons Operating System (OS) of Education initiative to support its primary objective of making world-class education accessible to the many. Holberton will provide the projects, platform, tools, and services required for the purposes of training, whereas Jigsaw Academy will be responsible for delivering the programs and providing mentoring support to enrolled students.

Highlighting this partnership, Sarita Digumarti, Co-founder of Jigsaw Academy, said, Jigsaw Academy is excited to be partnering with Holberton for our PG certificate program in Full Stack Development. Holbertons state of the art platform allows students to gain project experience that will make their full-stack skills more relevant and real-world focused. We are fully committed to offering the best experience to all our students and are looking forward to working closely with Holberton to create the next generation of skilled software engineers in India.

A postgraduate certificate program in Full Stack Development will assist in training talented Indian students to become software engineers who are ready to contribute from their first day on the job. With this partnership, we aim to prepare Indian students to meet tomorrows worlds challenges by equipping todays pragmatic youth with the necessary skill sets to become self-reliant, said Julien Barbier, Founder, and CEO of Holberton.

About Jigsaw Academy

Jigsaw Academy is the best data science institute in India that offers various courses in analytics to change the course of its students careers. Jigsaw Academy offers the most industry-relevant holistic interactive learning programs across emerging technologies. These SME-designed programs are delivered by expert faculty along with facilitating live interactions with industry experts for relevant guidance. These programs are aimed at making learners competent professionals with the relevant skill set for a successful career.

About Holberton

Founded in Silicon Valley in 2015,Holbertons innovative and flexible delivery of the OS of Education provides a unique portfolio of tools, auto-graded tailored curricula, and teaching methods to help its customerseducation institutions, universities, corporations, governments, andHolberton School franchiseessuccessfully train the next generation of highly skilled digital talent at scale.

For press inquiries, contact Alexandra Jouis press@holberton.us

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Going Out on Top | The UCSB Current – The UCSB Current

June 8, 2022 | Author: admin

With Commencement Week officially underway at UC Santa Barbara, the university has announced recipients of its most prestigious student honors, awarded for scholastic achievement, extraordinary service and personal courage and persistence.

Emily Elizabeth Lopez has won the Thomas More Storke Award for Excellence, the campuss highest honor, for her outstanding scholarship and extraordinary service to the university, its students and the community.

Michael Zargari has won the Jeremy D. Friedman Memorial Award, which recognizes outstanding leadership, superior scholarship and contributions to undergraduate life on campus.

Hugh Darius David Cook has won the Alyce Marita Whitted Memorial Award, which recognizes a nontraditional students endurance, persistence and courage in the face of extraordinary challenges while pursuing an academic degree.

An award ceremony for winners of these and other student awards, as well as for their families, faculty and staff, will be held at 3:30 p.m. Friday, June 10 in Corwin Pavilion.

The Yonie Harris Award for Civility in Public Discourse will be presented to Vonnie Feng Wei. The honor is bestowed upon graduates who best exemplify the principles of free speech and respectful dialogue and who foster a campus climate of civility and open-mindedness. Timnit Kefela and Ryan Flaco Rising will receive the Michael D. Young Engaged Scholar Award for students who have successfully integrated their scholarly knowledge and/or values into action.

Prizes for the University Service Award, the University Award of Distinction, and the Vice Chancellors Award for Scholarship, Leadership and Citizenship will be presented to multiple graduating seniors and graduate students. The winner of the 2022 Mortar Board Award, which recognizes the student who earned the highest cumulative GPA of the graduating class, will be announced at the ceremony.

Lopez, the Storke Award winner, is cited for her scholarly excellence and positive contributions to the campus community at UC Santa Barbara, where she promoted better access for underrepresented groups in math and science. Her pursuit of challenging academic goals, her persistence through adversity and her dedication to fostering opportunities for others are what led to her selection for the universitys highest honor.

A transfer student from the College of the Canyons, Lopez arrived at UC Santa Barbara in 2018 to study mathematics in the College of Creative Studies. She is a first-generation college student and the only Latina in her cohort of 22 students a fact in which she took pride and used as motivation to persist as a mathematician and a role model.

In addition to completing her coursework, Lopez was involved in multiple research and mentorship initiatives, including service as an undergraduate research assistant, a research intern at Williams College and a UCSB McNair Scholar. Her research led to a peer-reviewed publication, an award-winning poster presentation and talks at the SACNAS National Diversity Conference and the Northeastern Mathematics Research Experience for Undergraduates Conference, among other events.

Lopez is a member of multiple academic societies, including the Society for Advancement of Chicanos/Hispanics and Native Americans in Science, the American Mathematical Society and the Association for Women in Mathematics. The winner of multiple scholarships and awards, she is moving on to a graduate program at Cornell University, where she will be a Deans Scholar, a Deans Excellence Fellow and an NSF Graduate Research Fellow.

Friedman Award winner Zargari is a UCSB Promise Scholar who in his freshman year founded the Promise Scholars Advisory Board to create networking opportunities and space for education for low-income, first-generation and underrepresented students. He also served on the Student Health Advisory Committee, as well as the UCSB Student Health Insurance Plan Advisory Committee and the systemwide UCSHIP Committee.

Working as a budget analyst for the Associated Students Office of the Controller, Zargari sought to restructure budget allocations and spending procedures for AS organizations to boost student engagement without increasing fees. He also served on the Student Fee Advisory Committee and volunteered with the Community Financial Aid Fund.

Zargari is a double major in economics and in statisics and data science, and a double-minor in Iranian studies and translation studies. His research contributions include the creation and administration of a survey to assess student mental health before and after completion of economics courses and work with endangered languages, filming and translating videos of older generation Persian Jews from Farsi and ancient Judeo-Persian in to English.

One of two inaugural Promise Fellows, a new graduate initiative at UCSB, Zargari will next pursue a masters degree in environmental data science at the Bren School.

Cook, the Whitted Award winner, dedicated his time at UCSB to helping students in recovery. As a Peer Recovery Intern for Gauchos in Recovery, he focused on overdose prevention education, mentorship, and the production of articles and blog posts for the Alcohol and Drug Program. In this capacity he also testified before the California State Assembly as an advocate for college students in recovery.

Characterized as a talented and inspirational writer who used words to foster connections among students, Cook wrote for the Daily Nexus and The Bottom Line and participated in the campus Poets Club, writing and performing many poems. He served as president of the Postal Art Club.

After his graduation from UC Santa Barbara, where he majored in writing and literature, Cook will pursue a masters degree in counseling psychology from Pacifica Graduate School.

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Council Post: A deep dive into the world of AI-Analytics-powered-claims management – Analytics India Magazine

June 8, 2022 | Author: admin

My last article was about how insurers can leverage AI & analytics in underwriting. This article focuses on the next step of the insurance value chain, which is claims. We all have experience in claims, but we hardly know how it is processed at the backend and how AI is bringing more efficiency and effectiveness.

Claims is a formal request made to your insurance provider for reimbursement against losses covered under your insurance policy.

Today more than half of claims activities have been replaced by automation, according to McKinsey. For example, insurance providers have been using advanced algorithms to handle initial claims routing, increasing efficiency and accuracy.

IoT sensors and an array of data-capturing technologies have helped insurers replace manual methods of first notice of loss (FNOL), where claims triage and repair services are often triggered automatically upon loss. For example, in the case of an auto accident, the policyholder takes a streaming video of the damage, which is later translated into loss descriptions, and estimated amounts. At home, IoT devices are used to proactively monitor water levels, temperature, and other risk factors and will proactively alert both insurers and tenants of issues before they arise.

Meanwhile, automated customer service apps handle most policyholder interactions through text and voice directly following self-learning scripts that interface with the fraud, claims, medical service, policy, and repair systems due to faster resolution times. According to Accenture, nearly 74 percent of customers said they would interact with modern technology and appreciate the computer-generated system of insurance advice.

Human claims management currently focuses on a few areas. This includes complex and unusual claims and contested claims where data-driven insights and analytics empower human interactions.

In this article, we will discuss how insurance claims processing is getting transformed by the adoption of AI, NLP and analytics. As AI and NLP enable digitisation, the power of analytics boosts the effectiveness of extracted content. This is done by leveraging predictive modeling.

In claims management, the first process is FNOL, where the insured informs their insurer about the loss and lodges a claim with the insurer for the damages incurred.

Lodging a claim can go through multiple channels. This includes voice/on-call, non-voice-through portal, mobile application or sending an email. In most non-voice cases, the lodgement process is keying in 60-80 fields (insured details, vehicle details, loss details, customer details, etc.) in the claims management system (Guidewire, LexisNexis, etc.).

The information is read from emails, standard and non-standard claim forms, and other supporting documents that are key to the claims management system. These forms can be digital, handwritten, scanned or unscanned, and can be of various formats, including .eml, .msg, pdf, Docx., .rtf, TIFF, JPEG, etc.

The key steps involve automating the 60-80 features with AI. The nature of the fields is not standard; there would be free-text driven fields (claims description, type, etc.), which require ML and NLP models to classify and summarise to decide the loss type. Or, there would be documents such as police reports and survey reports which vary based on city and state and are mostly handwritten.

To yield significant impact, one needs an advanced pre-built ensemble of computer vision and NLP models that can extract, classify, and summarise details.

Further, the extracted information enables the building of ML models to identify duplicate and fraud claims. For example, the claims can come from the same customer again and again, or the same agent is sending across similar claims. All such cases are identified and sorted through ML models.

Lastly, the AI analytics intervention would be to direct the claim to the correct channel for processing and prioritisation. Alignment can be either auto-processing or handler driven depending upon the claim complexity, value and ageing. The models support in directing the case to the right-skilled handler.

Once the automated data pipeline has been established, you can leverage the rich, newly aggregated data to get powerful insights, leading to better underwriting decisions, products and customer experience.

Benefits of digitising claims set-up processing:

Setting up claims and proceeding with the same can be a long, effort-intensive process which can lead to revenue leakage. Applying AI and analytics in claims management improves cost optimisation and customer experience and curbs revenue leakage. Companies should adopt AI solutions which are domain-rich, scalable and flexible in delivering multiple use cases.

This article is written by a member of the AIM Leaders Council. AIM Leaders Council is an invitation-only forum of senior executives in the Data Science and Analytics industry. To check if you are eligible for a membership, please fill out the formhere.

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Freedom of Information request on cloud hosting services (FOI 21/1271) – GOV.UK

June 6, 2022 | Author: admin

FOI 21/1271

13th December 2021

Dear

Thank you for your email.

The type of contract I wish to see is below:

1.Cloud Hosting- Cloud hosting services provide hosting for websites on virtual servers, which pull their computing resources from extensive underlying networks of physical web servers.

Not all of these will be applicable to the organisation.

For the different types of hosting services, can you provide me with the following information:

Co-Location and Cloud Hosting

Co-Location SunGard Availability Services (UK) Ltd

Cloud Hosting Red Ant, Azure, Mulesoft and Appian,

SunGard Availability Services (UK) Ltd ~180,000

Red Ant (TD Hosting only) ~30,000

Azure ~1,000,000

Mulesoft ~363,000

Appian ~569,000

4.What type of cloud environment?

Private Cloud-a distinct and secure cloud based environment in which only the specified client can operate.

Public Cloud -where cloud services are provided in a virtualized environment, constructed using pooled shared physical resources, and accessible over a public network such as the internet.

Hybrid-integrated cloud service utilising both private and public clouds to perform distinct functions within the same organisation.

Hybrid

SunGard Availability Services (UK) Ltd Feb 2020

Red Ant (TD Hosting only) Jul 2021

Azure Jan 2019

Mulesoft Nov 2018

Appian Jan 2018

SunGard Availability Services (UK) Ltd 31/01/2025

Red Ant (TD Hosting only) July 2023

Azure 17/01/2022

Mulesoft 06/11/2022

Appian 31/12/2022

Contracts are reviewed on an ongoing basis and dependent on future requirements

SunGard Availability Services (UK) Ltd 5 years

Red Ant (TD Hosting only) 2 year

Azure 3 years

Mulesoft 4 years

Appian 5 years

SunGard Availability Services (UK) Ltd data centre services

Red Ant (TD Hosting only) web hosting

Azure infrastructure and platform services

Mulesoft infrastructure and applications services

Appian infrastructure and applications services

All contracts are managed by IT Commercial Management Team Itcommercialmanagement@mhra.gov.uk

If you have a query about the information provided, please reply to this email.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date you receive this response and addressed to: info@mhra.gov.uk

Due to the ongoing Covid-19 situation, we are not able to accept delivery of any documents or correspondence by post or courier to any of our offices

Please remember to quote the reference number above in any future communications.

If you were to remain dissatisfied with the outcome of the internal review, you would have the right to apply directly to the Information Commissioner for a decision. Please bear in mind that the Information Commissioner will not normally review our handling of your request unless you have first contacted us to conduct an internal review. The Information Commissioner can be contacted at:

Information Commissioners Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Yours sincerely

MHRA Customer Service Centre

Medicines and Healthcare products Regulatory Agency

10 South Colonnade, Canary Wharf, London E14 4PU Telephone 0203 080 6000

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Cloud Adoption: 3 Things to Consider – InformationWeek

June 6, 2022 | Author: admin

For virtually every enterprise today, moving to the cloud is no longer a question of if; instead, the question is, which apps and when? There is urgency in the answer. In fact, when asked about their deadlines for embracing and adopting cloud technology, many IT practitioners will quip: Yesterday!

However, while most executives understand the benefits of transition to the cloud for scalability, operational efficiencies, security or cost-savings, many still harbor understandable concerns. Business executives face not just the technical challenge of cloud migration, but the added hurdle of reaching consensus amongst enterprise finance and technology leaders -- addressing their concerns and easing resistance to enact mission-critical change.

Here are three common areas of concern along with ways to overcome them and, ultimately, build confidence across the enterprise to move forward with a cloud migration.

Shifting to the cloud has a significant impact that most chief financial officers like -- it keeps more cash on hand. It also makes cash planning more predictable. Rather than dealing with spikes of expenditures when new equipment is needed, maintenance is required or updates are implemented, CFOs recognize that the expenditures become smooth. To get this benefit, it is important to move the correct types of applications into the cloud.

Typically cloud costs are based on computing resource usage, data storage, and data transfer. When you move an application to the cloud, you need to understand if it can use compute resources when needed and release them when idle. If the application uses the same compute resources when idle as it does when busy then you should consider local hosting.

Data storage and transfer also impact costs. Are you storing your data efficiently? Do you have unnecessary copies. and are you compressing where possible? Data transfer is another place where surprise costs can occur. Is the application writing and re-writing data unnecessarily?

To prevent unnecessary costs, applications may need to be re-written or new cloud-ready applications licensed. You can also use the cloud service contract to manage costs. When purchasing cloud services, you can secure a committed use discount which ensures discounted prices based on a commitment to use a minimum level of computing resources for a specified term. As organizations mature in their cloud usage, they can begin to forecast cloud costs and pre-buy committed compute usage annually for a discounted rate. In this way, cloud costs can be lowered over time, and become more predictable.

Optimizing compute spend in the cloud is an ongoing engineering challenge. Better application design improves efficiency and lowers costs. In a distinct advantage over the data center model, the cloud makes application costs visible down to the very last application programming interface. That level of visibility empowers engineers to continuously improve cost-efficiency of cloud operations.

In a data center model, internal IT professionals have a time-tested handle on networking, security, data governance and application deployment. The move to the cloud will disrupt that status quo. The best way to mitigate disruption is through employee communications and training.

Common questions IT teams and leadership must tackle when moving to the cloud include how the cloud transition will impact these functions, or whether they even exist in the same form in a cloud environment. Based on our own experiences with this, as well as helping our customers work through these challenges, the most successful approach to these questions takes a perspective of: how does what we know and do today translate to the cloud?

Upfront investment in cloud training for the workforce is a must. Cloud-specific training will help employees understand how basic concepts translate. For instance, to a networking infrastructure lead, virtual LANs (VLANs) become virtual private clouds (VPCs). Training results in a superior system architecture, because the transition team can design the cloud infrastructure to align with cloud best practices versus recreating the exact data center infrastructure in the cloud. Further, cloud training positions the workforce for continued career growth in an increasingly cloud-centric environment. The investment in training will increase employee engagement and build loyalty, which reduces turnover.

While an organization might wish to take a measured and methodical approach to cloud adoption, the clock is ticking when it comes to app modernization. Todays new applications are born in, and designed for, the cloud. Most legacy apps will either shift to the cloud or become obsolete. As many of the apps are business critical, updates can force cloud migration in order to maintain continuity of important apps.

To ease the transition, a hybrid approach often yields the best outcome. This hybrid scenario entails embracing cloud-native apps to take advantage of cloud-only services; redesigning a subset of legacy applications for deployment in the cloud; and migrating remaining apps through a lift and shift approach migrating on-premise virtual machines to identical virtual machines running in the cloud.

This hybrid approach demands careful decision making around which of these approaches to take with each distinct application. While a lift and shift approach is the most straightforward, it is also most expensive and could result in lower performance and efficiency. Selecting a new, cloud-native replacement app may result in the loss of any residual license value on the existing app, the need to port over existing users and data and perhaps the need to learn a new app interface, service/maintenance and integration points. Redesigning legacy apps similarly leads to new interface and integration points and creates a significant workload for IT. Working collectively on a hybrid solution, the IT team weighs the benefits of each approach and decides the right course of action for each application.

As businesses face the pressure and urgency of cloud migration, successfully addressing cost management, employee training and app modernization will help mitigate common causes of resistance from stakeholders and jump-start a transformation. A careful evaluation of technology and business needs in the cloud transition process will help foster a courageous enterprise culture of embracing the latest technologies to drive innovation and operational efficiency.

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Cloud Adoption: 3 Things to Consider - InformationWeek

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Business continuity in the cloud: Benefits and planning tips – TechTarget

June 6, 2022 | Author: admin

By

Published: 31 May 2022

Data protection and business continuity offerings were once only financially accessible to large companies that could afford to construct a secondary data center. However, the public cloud and cloud hosting providers have made business continuity and disaster recovery services available to the masses.

There are numerous benefits to using the cloud for business continuity (BC). The most obvious is that on-premises workloads can be configured to fail over to the cloud, substantially reducing an organization's downtime. This enables mission-critical applications to run even if the organization experiences data center issues.

The cloud also simplifies disaster recovery (DR) planning. On-premises continuous data protection offerings can often be configured to write a backup copy to the cloud. This ensures that critical data is replicated to an off-site location where it's protected against disasters that might affect the data center. An organization could also use a cloud-based disaster recovery service, which can be a less expensive and simpler alternative to a custom cloud-based DR offering.

Organizations can use the cloud to scale workloads running on premises. During periods of peak demand, a cloud service can be configured to automatically provision additional VMs to cope with the increased workload.

Similarly, cloud services can help reduce the effect of a DoS attack. Such attacks seek to overwhelm IT resources to the point they are unable to handle normal workloads. Depending on the severity of the attack, workloads can become sluggish or completely unavailable. Because cloud services can scale to meet demand, an organization might be able to use cloud resources to reduce the effect of the attack so business can continue as normal.

Finally, business continuity in the cloud reduces recovery time in the event of a disaster by ensuring that recovery operations can be performed in a minimal amount of time.

Entire books have been written on what must be considered when planning for business continuity in the cloud. However, there are several things that must be considered above all others.

The process of creating a cloud-based BC plan will vary from one organization to the next. However, there are some high-level steps that will be common to most organizations. These steps include:

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GSI Will Host 5 Educational Sessions at 2022 BLUEPRINT 4D 2022 Conference – Kilgore News Herald

June 6, 2022 | Author: admin

GSI's CISO to Present Super Session: How to Protect Your JD Edwards System from Cyberattacks

Atlanta, GA, June 5, 2022 /PRNewswire-PRWeb/ --GSI, Inc. is returning to the first in-person major Oracle JD Edwards conference in two years. GSI will be exhibiting in Booth 529 at the BLUEPRINT 4D conference, which is being held at the MGM Grand in Las Vegas, Nevada on June 6-9. GSI will be hosting five (5) JD Edwards educational sessions at the conference.

Subject Matter Experts will present the latest information on the platform's evolution during the following sessions:

How to Protect Your JD Edwards System from Cyberattacks (Super-Session)

Is JD Edwards Your Future?

5 Quick-Win Orchestrations Deployed by JD Edwards Customers

What's New Release 22: Big Tech Uplift

Release 22: What's New in Form Extensions and Personalizations

"We're excited to engage with decision-makers in-person to explore how GSI deploys strategies that just two years ago seemed futuristic," said Kevin Herrig, President and CEO of GSI, Inc. "Our team is ready to present and demonstrate how we're deploying tomorrow's solutions to solve real-world problems today."

GSI SMEs will join the sales team and executive leadership at Booth #529 in the main hall of the MGM Grand Hotel. Beyond an opportunity to discuss how JDE can benefit event-goer's systems and processes, the booth will feature a science-fiction virtual reality adventure designed just for this event.

About GSI, Inc.

GSI, Inc. (GetGSI.com) specializes in providing a broad spectrum of business, functional, and technical consulting and managed services for Oracle JD Edwards, Oracle NetSuite, Oracle Cloud, ServiceNow, BMC, and other enterprise applications. We also offer an extensive array of cloud/hosting solutions for Oracle Cloud, Amazon Web Services (AWS), Microsoft Azure, Google Cloud, and JDE Cloud9. GSI combines its deep application and industry experience with advanced A.I. and automation to deliver cutting-edge intelligence. This advanced intelligence combined with our outstanding people allows GSI to deliver Service Excellence every single day.

GSI's comprehensive suite of solutions includes:

GSI consulting and managed services are backed by its signature 100 percent guarantee. Founded in 2004, the rapidly growing company is headquartered in Atlanta with locations nationwide. GSI, Inc. has been named to Inc. Magazine's Inc. 5000 list of fastest-growing companies for two consecutive years.

Media Contact

Wiliam Craig, GSI, Inc., 1 877-474-4262 Ext: 730, william.craig@getgsi.com

Twitter, LinkedIn, Facebook

SOURCE GSI, Inc.

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Medibank goes live with e5 Workflow cloud offering – IT Brief Australia

June 6, 2022 | Author: admin

e5 Workflow has successfully implemented its SaaS offering, e5 Connect, with long-standing client Medibank.

This new service marks a move away from on-premise hosting to off-site cloud hosting, significantly reducing the infrastructure and inhouse support required to run the platform.

The software helps businesses prioritise, distribute and monitor work to maximise operating efficiency. It does this by sorting incoming work by priority level and then assigning it to the most suitable person.

Clients of e5 Workflow have consistently seen a 30 percent increase in productivity within 12 months as measured by service level agreement (SLA) improvement. The software currently is used by 75 percent of the healthcare insurance market in Australia and has made strong headways expanding into the US healthcare market over the past decade.

e5 Workflow notes the key benefit of shifting to the cloud is that it will now provide all external IT support for its software, meaning that it will preserve compliance for the software, supporting wider security risk mitigation efforts, and provide the latest functionality and updates.

Craig van Zeyl, founder and CEO, says, "This new offering is the largest change to the software base in 20 years.

"It will provide peace of mind for businesses knowing that they have the IT experts keeping their workflow management software current, secure and compliant in the face of ever-shifting regulatory guidelines across many of the industries we serve," he says.

"The motivation behind the shift to the cloud-based offering is centred in the company's drive to always stay one step ahead of any competitors," van Zeyl says.

"We want to make our software redundant before anyone else does and thats ultimately what is behind the business success, were always striving to innovate. e5 Connect is the result of 6 years of development and is the next iteration of how we can make our clients businesses more productive."

e5 Workflow has a strong track record of supporting client partners over many years, adapting and growing with them. One of Australia's largest health insurance providers, Medibank has been a client for just shy of two decades, partnering with e5 Workflow to optimise its workforces efficiency, ensuring a fast and high-quality service for its customers. Adopting e5 Connect is one of many strategies that Medibank is employing in order to achieve this three-year target.

Medibank anticipates that e5 Connect will increase the speed and reliability of the platform and reduce friction associated with running the software on its internal infrastructure, including service outages and performance issues.

Robert Bujaroski, IT applications manager, Medibank, says, "Cloud-First is one of our core cloud principles enabling a consistent computing approach and best practice across the enterprise - for any new services or when evaluating alternatives for existing services, one of the many reasons why we are implementing e5 Workflows industry-leading SaaS solution.

"The platform will enable us to focus on value-adding activities and best in class customer service," he says.

Michael Norton, head of PHI operations, Medibank and AHM, adds, "e5 provides us with the ability to streamline our work processes, manage our SLAs and prioritise our operational activities.

"Having e5 across operations has contributed to one of Medibanks key focus areas to deliver leading experiences for our customers and our people by; facilitating a seamless transition to work from home during COVID-19 lockdowns; prioritising work to enable Medibank to provide leading customer experiences; eliminating waste in processes, enabling improved service level performance; and providing live visibility of work on hand and insightful reporting capabilities," he says.

"While the on-premise hosted software will continue to be supported, e5 Workflow is looking forward to continuing to onboard new and existing clients to e5 Connect, including AHM, over the coming months."

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New WhatsApp features and updates rolled out in 2022 to take note of – Lifestyle Asia India

June 6, 2022 | Author: admin

In 2009, two ex-Yahoo! employees Brian Acton and Jan Koum launched WhatsApp as a one-to-one chat app service. Today, the app is much more than that, owing to its interface and the regular updates it undergoes. But before we get to the WhatsApp updates in 2022, lets have a look at some earlier ones.

Many changes in the app have been attributed to its acquisition by Meta (formerly known as Facebook) in 2014. Thus, with enhancing usability, WhatsApp has become one of the fastest mediums for keeping in touch with loved ones via chats and video and audio calls, as well as to engage audiences and accelerate sales through features like WhatsApp Business.

Other updates made to the app include WhatsApp Web, which launched in 2015, and end-to-end encryption, stickers, group calling and UPI payments introduced till 2018. Additionally, in August 2021, the company rolled out the View Once option, which made chats disappear after they were opened. With this, users could send photographs, without worrying about it taking space in your phone. It also enhanced user privacy.

With the introduction of voice messages in 2013, sharing voice notes became a quick and easy process, helping those who do not want to type a message. The simply designed feature helps users share more intimate and expressive conversations in the form of a voice note.

In a 30 March 2022 blog, WhatsApp reported that its users share 7 billion voice messages on average, which are protected and kept private using end-to-end-encryption.

Taking a cue from this, the messaging app launched new features in March 2022 to improve the WhatsApp voice message experience. These include:

Out of chat playback: It helps you hear a voice message outside the chat, while you read and respond to other messages or multitask on your smartphone.

Pause/resume recording: You can pause your voice message recording to, for example, collect your thoughts or do away with distractions and resume recording once ready.

Waveform visualisation: It shows a visual representation of the sound, on the voice message, to indicate the recording is on.

Draft preview: You can listen to your voice messages before sending them to your loved ones or clients.

Remember playback: In case you press pause while listening to a voice message in a chat, this feature lets you resume from where you left off.

Fast playback on Forwarded Messages: The feature allows you to increase the speed of regular and forwarded voice messages to 1.5x or 2x, to listen to them faster.

Organisations like local clubs, schools or businesses heavily depend on WhatsApp to work and share confidential information. Which is why, the messaging app introduced a one-stop solution called Communities in April 2022.

This feature helps to share information with a larger number of people by bringing different group chats under one roof, using a system that benefits them.

In this way, people can receive updates sent to the entire community, as well as set up smaller discussion groups who share common interests. For instance, a school principal can use the Community feature to bring all the parents together and share important updates in one space. They can also create groups for specific classes or extracurricular activities.

Additionally, Communities will empower group admins with new tools that include announcement messages that can be broadcast to everyone.

More features will be enabled before the entire Communities interface is launched later in 2022. While they have not specified the date, WhatsApp is focussing on developing Communities this year to support its daily users.

Post launch, they will be able to use Admin Delete, where WhatsApp group admins can delete problematic messages from everyones chats, and voice calls, a one-tap voice calling feature where up to 32 people can be on the call.

The messaging app updated its interface with emoji Reactions on 5 May.

The update includes six emoji reactions love, laugh, sad, surprise and thanks. These are similar to the ones available on Facebook and Instagram. Quick and fun to use, the reactions appear under messages when you tap on it and hold it down for a couple of seconds. The user can select the most suitable reaction for the options. The feature helps to reduce the number of messages as well. Additionally, Meta shared that it will be adding more expressions to this feature.

Through the update, users can share a file size of 2 GB on WhatsApp. The limit was earlier set at 100 MB. However, it is advised to use WiFi for the seamless transfer of larger files. Also, while downloading or uploading a file, a counter will be displayed, indicating the time the file will take to transfer. The feature is safeguarded with end-to-end encryption.

To further support businesses, schools and other close-knit groups, WhatsApp will allow group admins to add up to 512 people to a group.

WhatsApp is leaving no stone unturned to support businesses globally. The company announced that it is developing advanced features to help businesses operate and amplify their presence online. For instance, WhatsApp will make it easy to manage chats on up to 10 devices.

Additionally, to attract customers online, it will provide new customisable WhatsApp click-to-chat links. However, these features will be included as a premium, chargeable service that you can opt for, if you have a WhatsApp Business account.

As a complimentary service, the company is offering free, secure cloud-hosting services for all businesses, irrespective of their sizes. With the new API, not only has the start-up time to access WhatsApp reduced to minutes but businesses can also customise their experiences and quickly reach out to their customers. You can sign up directly or contact Metas business solution providers to get started.

WhatsApp is also looking to introduce more features and updates to simplify user experience. While the date of launch is yet to be confirmed, the features are likely to debut in 2022.

For iOS users, the app will enable them to see profile photos of individuals and groups in WhatsApp notifications. While this feature is in the testing stage, it will soon be released for others.

WhatsApp is planning to redo the design of its interface that tells who you are sharing media with. It will allow users to choose new recipients before sending media files. You will also be able to share an image, a video or a GIF on your status as well as chats.

Interestingly, Meta is planning to enhance its well-known feature called Last Seen from certain contacts in the app. Currently, either everyone or your contacts or nobody can see your last seen. Now, users will be able to select people who cannot view what time you were last using WhatsApp.

A feature that might also get introduced this year across multiple devices would allow users to log out of their WhatsApp accounts, similar to Facebook or Instagram.

(Featured and Hero Image Credit: WhatsApp)

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New WhatsApp features and updates rolled out in 2022 to take note of - Lifestyle Asia India

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