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This is the FRST.txt content:

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 26-11-2021

Ran by Sandra Lorenz (administrator) on SANDY-DELL (Dell Inc. Inspiron 3793) (29-11-2021 06:30:39)

Running from C:UsersSandra LorenzDesktop

Loaded Profiles: Sandra Lorenz

Platform: Microsoft Windows 10 Pro Version 21H2 19044.1348 (X64) Language: English (United States)

Default browser: FF

Boot Mode: Normal

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Acronis International GmbH -> ) C:Program Files (x86)AcronisTrueImageHomeTrueImageMonitor.exe

(Acronis International GmbH -> ) C:Program Files (x86)Common FilesAcronisCDPafcdpsrv.exe

(Acronis International GmbH -> ) C:Program Files (x86)Common FilesAcronisSchedule2schedhlp.exe

(Acronis International GmbH -> ) C:Program Files (x86)Common FilesAcronisSchedule2schedul2.exe

(Acronis International GmbH -> ) C:Program Files (x86)Common FilesAcronisSyncAgentsyncagentsrv.exe

(Acronis International GmbH -> Acronis International GmbH) C:Program Files (x86)Common FilesAcronisActiveProtectionanti_ransomware_service.exe

(Acronis International GmbH -> Acronis International GmbH) C:Program Files (x86)Common FilesAcronisInfrastructuremms_mini.exe

(Acronis International GmbH -> Acronis International GmbH) C:Program Files (x86)Common FilesAcronisTibMountertib_mounter_monitor.exe

(Adobe Inc. -> Adobe Inc.) C:Program Files (x86)Common FilesAdobeARM1.0armsvc.exe

(Apple Inc. -> Apple Inc.) C:Program FilesBonjourmDNSResponder.exe

(Dell Inc -> ) C:Program Files (x86)Dell Digital Delivery ServicesDell.D3.WinSvc.exe

(Dell Inc -> ) C:Program Files (x86)DellUpdateServiceServiceShell.exe

(Dell Inc -> Dell INC.) C:Program FilesDellSARemediationagentDellSupportAssistRemedationService.exe

(Dell Inc -> Dell Inc.) C:Program FilesDellSupportAssistAgentbinSupportAssistAgent.exe

(Dell Technologies Inc. -> Dell Technologies Inc.) C:Program FilesDellDellDataVaultDDVCollectorSvcApi.exe

(Dell Technologies Inc. -> Dell Technologies Inc.) C:Program FilesDellDellDataVaultDDVDataCollector.exe

(Dell Technologies Inc. -> Dell Technologies Inc.) C:Program FilesDellDellDataVaultDDVRulesProcessor.exe

(Dropbox, Inc -> Dropbox, Inc.) C:Program Files (x86)DropboxClientDropbox.exe <3>

(Dropbox, Inc -> Dropbox, Inc.) C:Program Files (x86)DropboxUpdateDropboxUpdate.exe

(Dropbox, Inc -> Dropbox, Inc.) C:WindowsSystem32DbxSvc.exe

(Dropbox, Inc -> The Qt Company Ltd.) C:Program Files (x86)DropboxClient135.4.4221QtWebEngineProcess.exe <3>

(Intel Corporation -> Intel Corporation) C:WindowsSystem32DriverStoreFileRepositorydptf_cpu.inf_amd64_1da48d5885266bb7dptf_helper.exe

(Intel Corporation -> Intel Corporation) C:WindowsSystem32DriverStoreFileRepositorydptf_cpu.inf_amd64_1da48d5885266bb7esif_uf.exe

(Intel Embedded Subsystems and IP Blocks Group -> Intel Corporation) C:WindowsSystem32DriverStoreFileRepositorydal.inf_amd64_b5484efd38adbe8djhi_service.exe

(Intel Embedded Subsystems and IP Blocks Group -> Intel Corporation) C:WindowsSystem32DriverStoreFileRepositorylms.inf_amd64_dd349ca1e8d98184LMS.exe

(Intel pGFX 2020 -> Intel Corporation) C:WindowsSystem32DriverStoreFileRepositorycui_dch.inf_amd64_71cc42bf8b620f67igfxCUIServiceN.exe

(Intel pGFX 2020 -> Intel Corporation) C:WindowsSystem32DriverStoreFileRepositorycui_dch.inf_amd64_71cc42bf8b620f67igfxEMN.exe

(Intel pGFX 2020 -> Intel Corporation) C:WindowsSystem32DriverStoreFileRepositoryigcc_dch.inf_amd64_4789e47f6228caebOneApp.IGCC.WinService.exe

(Intel pGFX 2020 -> Intel Corporation) C:WindowsSystem32DriverStoreFileRepositoryiigd_dch.inf_amd64_d8b7fef7fc5b1320IntelCpHDCPSvc.exe

(Intel Rapid Storage Technology -> Intel Corporation) C:WindowsSystem32DriverStoreFileRepositoryiastorac.inf_amd64_34f570cbe7f3d6c7RstMwService.exe

(Microsoft Corporation) C:Program FilesWindowsAppsMicrosoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbweCalculator.exe

(Microsoft Corporation) C:Program FilesWindowsAppsMicrosoft.ZuneMusic_10.21102.11411.0_x64__8wekyb3d8bbweMusic.UI.exe

(Microsoft Windows -> Microsoft Corporation) C:WindowsImmersiveControlPanelSystemSettings.exe

(Microsoft Windows -> Microsoft Corporation) C:WindowsSystem32dllhost.exe <2>

(Microsoft Windows -> Microsoft Corporation) C:WindowsSystem32MoUsoCoreWorker.exe

(Microsoft Windows -> Microsoft Corporation) C:WindowsSystem32smartscreen.exe

(Microsoft Windows -> Microsoft Corporation) C:WindowsSysWOW64dllhost.exe

(Microsoft Windows Hardware Compatibility Publisher -> Windows Win 7 DDK provider) C:WindowsSystem32driversAdminService.exe

(PC-Doctor, Inc. -> PC-Doctor, Inc.) C:Program FilesDellSupportAssistAgentPCDSupportAssistDsapi.exe

(Qualcomm Atheros -> Qualcomm Technologies Inc.) C:WindowsSystem32driversQcomWlanSrvx64.exe

(Realtek Semiconductor Corp. -> Realtek Semiconductor) C:WindowsSystem32RtkAudUService64.exe <3>

(TeamViewer Germany GmbH -> ) C:WindowsTempnsnFEA5.tmpTvUpdateInfo.exe

(TeamViewer Germany GmbH -> TeamViewer Germany GmbH) C:Program Files (x86)TeamViewerTeamViewer.exe

(TeamViewer Germany GmbH -> TeamViewer Germany GmbH) C:Program Files (x86)TeamViewerTeamViewer_Desktop.exe

(TeamViewer Germany GmbH -> TeamViewer Germany GmbH) C:Program Files (x86)TeamViewerTeamViewer_Service.exe

(TeamViewer Germany GmbH -> TeamViewer Germany GmbH) C:Program Files (x86)TeamViewertv_w32.exe

(TeamViewer Germany GmbH -> TeamViewer Germany GmbH) C:Program Files (x86)TeamViewertv_x64.exe

(Trend Micro, Inc. -> Trend Micro Inc.) C:Program FilesTrend MicroAMSPAMSPTelemetryService.exe

(Trend Micro, Inc. -> Trend Micro Inc.) C:Program FilesTrend MicroAMSPcoreFrameworkHost.exe

(Trend Micro, Inc. -> Trend Micro Inc.) C:Program FilesTrend MicroAMSPcoreServiceShell.exe

(Trend Micro, Inc. -> Trend Micro Inc.) C:Program FilesTrend MicroAMSPmodule100118.2.11488.2.1148TmsaInstance64.exe

(Trend Micro, Inc. -> Trend Micro Inc.) C:Program FilesTrend MicroTitaniumpluginDiamondRingDrSDKCaller.exe

(Trend Micro, Inc. -> Trend Micro Inc.) C:Program FilesTrend MicroTitaniumpluginPtPtSessionAgent.exe

(Trend Micro, Inc. -> Trend Micro Inc.) C:Program FilesTrend MicroTitaniumpluginPtPtSvcHost.exe

(Trend Micro, Inc. -> Trend Micro Inc.) C:Program FilesTrend MicroTitaniumpluginPtPtWatchDog.exe

(Trend Micro, Inc. -> Trend Micro Inc.) C:Program FilesTrend MicroUniClientUiFrmwrkuiSeAgnt.exe

(Trend Micro, Inc. -> Trend Micro Inc.) C:Program FilesTrend MicroUniClientUiFrmwrkuiWatchDog.exe

(Waves Inc -> Waves Audio Ltd.) C:WindowsSystem32DriverStoreFileRepositorywavesapo8de.inf_amd64_f9e3e5f664173b9eWavesSvc64.exe

(Waves Inc -> Waves Audio Ltd.) C:WindowsSystem32DriverStoreFileRepositorywavesapo8de.inf_amd64_f9e3e5f664173b9eWavesSysSvc64.exe

(Zoom Video Communications, Inc. -> Zoom Video Communications, Inc.) C:UsersSandra LorenzAppDataRoamingZoombinZoom.exe <2>

(Zoom Video Communications, Inc. -> Zoom Video Communications, Inc.) C:UsersSandra LorenzAppDataRoamingZoomdatacef_x86zCefAgent.exe <6>

==================== Registry (Whitelisted) ===================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM...Run: [RtkAudUService] => C:WindowsSystem32RtkAudUService64.exe [1141544 2020-09-03] (Realtek Semiconductor Corp. -> Realtek Semiconductor)

HKLM...Run: [WavesSvc] => C:WindowsSystem32DriverStoreFileRepositorywavesapo8de.inf_amd64_f9e3e5f664173b9eWavesSvc64.exe [1774688 2020-09-03] (Waves Inc -> Waves Audio Ltd.)

HKLM...Run: [Acronis Scheduler2 Service] => C:Program Files (x86)Common FilesAcronisSchedule2schedhlp.exe [752168 2019-03-25] (Acronis International GmbH -> )

HKLM...Run: [Trend Micro Client Framework] => C:Program FilesTrend MicroUniClientUiFrmWrkUIWatchDog.exe [206960 2021-09-29] (Trend Micro, Inc. -> Trend Micro Inc.)

HKLM...Run: [Platinum] => C:Program FilesTrend MicroTitaniumpluginPtPtSessionAgent.exe [1224872 2021-09-29] (Trend Micro, Inc. -> Trend Micro Inc.)

HKLM-x32...Run: [Dropbox] => C:Program Files (x86)DropboxClientDropbox.exe [8807712 2021-11-10] (Dropbox, Inc -> Dropbox, Inc.)

HKLM-x32...Run: [TrueImageMonitor.exe] => C:Program Files (x86)AcronisTrueImageHomeTrueImageMonitor.exe [4971688 2019-03-25] (Acronis International GmbH -> )

HKLM-x32...Run: [AcronisTibMounterMonitor] => C:Program Files (x86)Common FilesAcronisTibMountertib_mounter_monitor.exe [441448 2019-03-25] (Acronis International GmbH -> Acronis International GmbH)

HKLM...Windows x64Print ProcessorsHP1600PrintProc: C:WindowsSystem32spoolprtprocsx64pphp1600.dll [65024 2012-12-06] (Microsoft Windows Hardware Compatibility Publisher -> Marvell Semiconductor, Inc.)

HKLM...Windows x64Print Processorshpcpp250: C:WindowsSystem32spoolprtprocsx64hpcpp250.dll [850024 2020-08-20] (HP Inc. -> HP Inc.)

HKLM...PrintMonitorsHP Universal Print Monitor: C:Windowssystem32HPMPW082.DLL [127592 2020-08-20] (HP Inc. -> HP Inc.)

HKLM...PrintMonitorsHPCLJ1600LM: C:Windowssystem32zlhp1600.dll [136704 2012-12-06] (Microsoft Windows Hardware Compatibility Publisher -> )

HKLM...PrintMonitorsHPMLM225: C:Windowssystem32hpmlm225.dll [315496 2020-08-20] (HP Inc. -> HP Inc.)

HKLMSoftwareMicrosoftActive SetupInstalled Components: [{8A69D345-D564-463c-AFF1-A69D9E530F96}] -> C:Program FilesGoogleChromeApplication96.0.4664.45Installerchrmstp.exe [2021-11-18] (Google LLC -> Google LLC)

GroupPolicy: Restriction ? <==== ATTENTION

Policies: C:ProgramDataNTUSER.pol: Restriction <==== ATTENTION

==================== Scheduled Tasks (Whitelisted) ============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

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