Encrypted messaging locks down your chats -- but only while they're traveling to the recipients.
As a group of alleged conspirators recently learned, encrypted messaging isn't a guarantee that your private conversations will stay between you and the recipient. The FBI arrested six men on Thursday for allegedlyplotting to kidnap Michigan Gov. Gretchen Whitmer. How did the feds get the information they needed? They read the group's encrypted conversations.
To be clear, accessing the communications wasn't a highly technical effort. The FBI had a confidential informant who participated in the group message threads in which much of the conspiracy was laid out, according to a criminal complaint. That kept the FBI in the loop even when the group changed messaging apps to avoid detection.
Subscribe to the Mobile newsletter, receive notifications and see related stories on CNET.
"Because the group still included [the informant], the FBI has maintained the ability to consensually monitor the chat communications," FBI special agent Richard J. Trask II said in the complaint.
The incident underscores a basic fact about encrypted messaging apps, like Signal, Telegram and WhatsApp. While they all offer a layer of privacy, there are plenty of ways for someone to access your messages from these services.
That's good news and bad news. On the bright side, it means criminals plotting violence can't rely completely on encrypted messaging services to hide their plans from the police. While law enforcement has warned that encryption threatens to make their investigations into the worst criminals "go dark," this case is one example of how investigators can continue to read messages sent with encrypted services.
On the other hand, it means regular users who want to protect their data from hackers, creeps and foreign governments need to rethink what encrypted messaging really does for them. It isn't a magic wand. Here's what you should know about what encryption does -- and doesn't do -- to protect your privacy.
It's OK, most people don't have a handle on just what encrypted messaging apps like Signal, Telegram and Facebook-owned WhatsApp do. They look and act like regular text messaging tools. But behind the scenes, the services scramble up your messages as they travel across cellular communications systems and the internet to get to the intended recipient's phone.
That means no one involved in sending the message -- including the encrypted messaging service -- can read your messages. Regular SMS messaging is sent in plaintext and doesn't have this layer of protection, so your SMS messages are vulnerable to interception at multiple points as they travel from your phone to the recipient's device.
If you use an iPhone, the data on your phone is encrypted when the device is locked. On Android phones, users have to enable disk encryption themselves. Device encryption will protect your messages as long as the phone is locked.
Apple describes this form of encryption as essential to users' privacy. For one thing, it protects all the personal data on your phone if it gets stolen. Think private messages and photos, as well as access to your email account and financial information.
Like encrypted messaging, device encryption has been a sore subject with law enforcement. The FBI tried to get a court order in 2016 to force Apple to help it access encrypted messages on an iPhone used by an extremist shooter. After Apple refused, the agency was eventually able to access the data on the phone with another technique.
As the Michigan case shows, anyone you send a message can share it with a wider circle of people, regardless of whether it's sent on an encrypted service. The same goes for anyone who has the ability to unlock your phone, which disables device encryption. If you don't lock your device at all, anyone who gets your phone can access your messages.
Then there's hacking, which is used by law enforcement, as well as criminals and foreign governments, to target someone's phone with malicious software. Once the device is compromised, the malware can read messages on the device just like someone looking over your shoulder to watch you type. These tools are sophisticated, can be very expensive, and require someone to target you specifically.
Another form of malware that can get your communications is called stalkerware. That's phone monitoring software that many people admit to using to spy on their partners or exes, and it usually requires the person to have access to your phone. There are steps you can take if you're worried your device has stalkerware.
Finally, there are your backups. Data on your cloud accounts might not be encrypted, and anyone who has the password could access your backed-up messages there. Some stalkerware works by accessing your phone's cloud backup. That's a great argument for using a unique, hard-to-guess password to protect your cloud accounts, and using a password manager.
Now playing: Watch this: Are passwords dead? Let's talk about the future of authentication
7:40
Read this article:
Encrypted messages don't always stay private. Here's what that means for you - CNET
- WhatsApp overhauling status tab with encrypted Snapchat Stories-like feature - 9 to 5 Mac [Last Updated On: February 21st, 2017] [Originally Added On: February 21st, 2017]
- GOP demands inquiry into EPA use of encrypted messaging apps - CNET [Last Updated On: February 21st, 2017] [Originally Added On: February 21st, 2017]
- Encryption Apps Help White House Staffers Leakand Maybe Break the Law - WIRED [Last Updated On: February 21st, 2017] [Originally Added On: February 21st, 2017]
- World Wide Web Creator Calls for Internet Decentralization & Encryption - The Data Center Journal [Last Updated On: February 21st, 2017] [Originally Added On: February 21st, 2017]
- What It Means to Have an 'Adult' Conversation on Encryption - Pacific Standard [Last Updated On: February 21st, 2017] [Originally Added On: February 21st, 2017]
- Confide in me! Encryption app leaks sensitive info from Washington DC - SC Magazine UK [Last Updated On: February 21st, 2017] [Originally Added On: February 21st, 2017]
- Gmail v7.2 Prepares to Add Support for S/MIME Enhanced Encryption - XDA Developers (blog) [Last Updated On: February 26th, 2017] [Originally Added On: February 26th, 2017]
- Top 6 Data Encryption Solutions - The Merkle [Last Updated On: February 26th, 2017] [Originally Added On: February 26th, 2017]
- Your Guide to the Encryption Debate - Consumer Reports - ConsumerReports.org [Last Updated On: February 26th, 2017] [Originally Added On: February 26th, 2017]
- Google helps put aging SHA-1 encryption out to pasture - Engadget [Last Updated On: February 26th, 2017] [Originally Added On: February 26th, 2017]
- Decipher your Encryption Challenges - Infosecurity Magazine [Last Updated On: February 28th, 2017] [Originally Added On: February 28th, 2017]
- How the Politics of Encryption Affects Government Adoption - Freedom to Tinker [Last Updated On: February 28th, 2017] [Originally Added On: February 28th, 2017]
- How Encryption Makes Your Sensitive Cloud-Based Data an Asset, Not a Liability - Security Intelligence (blog) [Last Updated On: February 28th, 2017] [Originally Added On: February 28th, 2017]
- Set up VMware VM Encryption for hypervisor-level security - TechTarget [Last Updated On: February 28th, 2017] [Originally Added On: February 28th, 2017]
- How The Media Are Using Encryption Tools To Collect Anonymous Tips - NPR [Last Updated On: February 28th, 2017] [Originally Added On: February 28th, 2017]
- Encryption patent that roiled Newegg is dead on appeal | Ars Technica - Ars Technica [Last Updated On: February 28th, 2017] [Originally Added On: February 28th, 2017]
- Research proposes 'full-journey' email encryption - The Stack [Last Updated On: March 1st, 2017] [Originally Added On: March 1st, 2017]
- Database-as-a-service platform introduces encryption-at-rest - BetaNews [Last Updated On: March 1st, 2017] [Originally Added On: March 1st, 2017]
- Encrypted Messaging Service 'Signal' Adds Video Call Option - Top Tech News [Last Updated On: March 2nd, 2017] [Originally Added On: March 2nd, 2017]
- Germany, France lobby hard for terror-busting encryption backdoors ... - The Register [Last Updated On: March 2nd, 2017] [Originally Added On: March 2nd, 2017]
- How to Send Encrypted Nudes, a Guide for the Discerning Lover - Inverse [Last Updated On: March 2nd, 2017] [Originally Added On: March 2nd, 2017]
- Ironclad Encryption Corporation Announces New Ticker Symbol OTCQB: IRNC - Yahoo Finance [Last Updated On: March 2nd, 2017] [Originally Added On: March 2nd, 2017]
- The Best Email Encryption Software of 2017 | Top Ten Reviews [Last Updated On: March 2nd, 2017] [Originally Added On: March 2nd, 2017]
- No, you shouldn't delete Signal or other encrypted apps - TechCrunch [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- Best encryption software: Top 5 - Computer Business Review [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- Encryption Backdoors, Vault 7, and the Jurassic Park Rule of Internet Security - Just Security [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- That Encrypted Chat App the White House Liked? Full of Holes - WIRED [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- What the CIA WikiLeaks Dump Tells Us: Encryption Works - New York Times [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- Snake-Oil Alert Encryption Does Not Prevent Mass-Snooping - Center for Research on Globalization [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- Customer Letter - Apple [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- Don't Let WikiLeaks Scare You Off of Signal and Other Encrypted Chat Apps - WIRED [Last Updated On: March 12th, 2017] [Originally Added On: March 12th, 2017]
- BT to offer customers encryption service for data - Capacity Media (registration) [Last Updated On: March 12th, 2017] [Originally Added On: March 12th, 2017]
- Encryption - technet.microsoft.com [Last Updated On: March 12th, 2017] [Originally Added On: March 12th, 2017]
- Use FileVault to encrypt the startup disk on ... - Apple Support [Last Updated On: March 12th, 2017] [Originally Added On: March 12th, 2017]
- Viber launches secret chats to go beyond encryption - SlashGear [Last Updated On: March 13th, 2017] [Originally Added On: March 13th, 2017]
- Zix wins 5-vendor email encryption shootout - Network World [Last Updated On: March 13th, 2017] [Originally Added On: March 13th, 2017]
- A lesson from the CIA WikiLeaks dump: Encryption works - The Seattle Times [Last Updated On: March 13th, 2017] [Originally Added On: March 13th, 2017]
- What the CIA WikiLeaks Dump Tells Us: Encryption Works - NewsFactor Network [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- Panicked Secret Service Says It Lost Encrypted Laptop But It's Fine, Everything's Fine - Gizmodo [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- Google Cloud adds new customer-supplied encryption key partners ... - ZDNet [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- Preseeding Full Disk Encryption - Linux Journal [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- Bypassing encryption: 'Lawful hacking' is the next frontier of law enforcement technology - Boston Business Journal [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- SecurityBrief NZ - Gemalto introduces on-prem encryption key solution for 'highly regulated' organisations - SecurityBrief NZ [Last Updated On: March 21st, 2017] [Originally Added On: March 21st, 2017]
- 'Always Be Concerned': US Court Slaps Down Fifth Amendment Defense of Encryption - Sputnik International [Last Updated On: March 21st, 2017] [Originally Added On: March 21st, 2017]
- Quantum Key System Uses Unbreakable Light-Based Encryption to Secure Data - Photonics.com [Last Updated On: March 21st, 2017] [Originally Added On: March 21st, 2017]
- Wikileaks Only Told You Half The Story -- Why Encryption Matters More Than Ever - Forbes [Last Updated On: March 21st, 2017] [Originally Added On: March 21st, 2017]
- EPA Sued For Withholding Info On Encrypted Text Messages | The ... - Daily Caller [Last Updated On: March 22nd, 2017] [Originally Added On: March 22nd, 2017]
- Opinion Data encryption efforts ramp up in face of growing security threats - Information Management [Last Updated On: March 22nd, 2017] [Originally Added On: March 22nd, 2017]
- Bypassing encryption: Lawful hacking is the next frontier of law enforcement technology - Salon [Last Updated On: March 22nd, 2017] [Originally Added On: March 22nd, 2017]
- NeuVector Announces Container Visualization, Encryption, and Security Solution for NGINX Plus - DABCC.com [Last Updated On: March 23rd, 2017] [Originally Added On: March 23rd, 2017]
- Is encryption one of the required HIPAA implementation specifications? - TechTarget [Last Updated On: March 23rd, 2017] [Originally Added On: March 23rd, 2017]
- Paper Spells Out Tech, Legal Options for Encryption Workarounds - Threatpost [Last Updated On: March 23rd, 2017] [Originally Added On: March 23rd, 2017]
- Encryption debate needs to be nuanced, says FBI's Comey - TechTarget [Last Updated On: March 25th, 2017] [Originally Added On: March 25th, 2017]
- Comey Renews Debate Over Encryption - 550 KTSA [Last Updated On: March 25th, 2017] [Originally Added On: March 25th, 2017]
- UK minister says encryption on messaging services is unacceptable - Reuters [Last Updated On: March 28th, 2017] [Originally Added On: March 28th, 2017]
- The why and how of encrypting files on your Android smartphone - Phoenix Sun [Last Updated On: March 28th, 2017] [Originally Added On: March 28th, 2017]
- UK targets WhatsApp encryption after London attack - Yahoo News [Last Updated On: March 28th, 2017] [Originally Added On: March 28th, 2017]
- Critical flaw alert! Stop using JSON encryption | InfoWorld - InfoWorld [Last Updated On: March 28th, 2017] [Originally Added On: March 28th, 2017]
- SecureMyEmail is email encryption for everyone - TechRepublic - TechRepublic [Last Updated On: March 28th, 2017] [Originally Added On: March 28th, 2017]
- Apple iOS 10.3 will introduce encryption which makes it MORE difficult for cops and spooks to crack into ISIS nuts ... - The Sun [Last Updated On: March 29th, 2017] [Originally Added On: March 29th, 2017]
- How to Analyze An Encryption Access Proposal - Freedom to Tinker [Last Updated On: March 29th, 2017] [Originally Added On: March 29th, 2017]
- Questions for the FBI on Encryption Mandates - Freedom to Tinker [Last Updated On: March 29th, 2017] [Originally Added On: March 29th, 2017]
- Justice Department anti-terror chief keeps pressing on encryption - Politico (blog) [Last Updated On: March 29th, 2017] [Originally Added On: March 29th, 2017]
- UK government can force encryption removal, but fears losing, experts say - The Guardian [Last Updated On: March 29th, 2017] [Originally Added On: March 29th, 2017]
- Encryption FAQs [Last Updated On: March 29th, 2017] [Originally Added On: March 29th, 2017]
- Why isn't US military email protected by standard encryption tech? - Naked Security [Last Updated On: April 9th, 2017] [Originally Added On: April 9th, 2017]
- How have ARM TrustZone flaws affected Android encryption? - TechTarget [Last Updated On: April 9th, 2017] [Originally Added On: April 9th, 2017]
- Keeping the enterprise secure in the age of mass encryption - Information Age [Last Updated On: April 9th, 2017] [Originally Added On: April 9th, 2017]
- Lack of encryption led to Dallas siren hack - WFAA [Last Updated On: April 12th, 2017] [Originally Added On: April 12th, 2017]
- Internet Society tells G20 nations: The web must be fully encrypted - The Register [Last Updated On: April 12th, 2017] [Originally Added On: April 12th, 2017]
- Make Encryption Ubiquitous, Says Internet Society - Infosecurity ... - Infosecurity Magazine [Last Updated On: April 12th, 2017] [Originally Added On: April 12th, 2017]
- Can we encrypt the web while giving governments a backdoor to snoop? - SC Magazine UK [Last Updated On: April 12th, 2017] [Originally Added On: April 12th, 2017]
- Why we need to encrypt everything - InfoWorld [Last Updated On: April 12th, 2017] [Originally Added On: April 12th, 2017]
- Hacked Dallas sirens get extra encryption to fend off future attacks - Computerworld [Last Updated On: April 12th, 2017] [Originally Added On: April 12th, 2017]
- SHA-1 Encryption Has Been Broken: Now What? - Forbes [Last Updated On: April 14th, 2017] [Originally Added On: April 14th, 2017]
- Hewlett Packard Enterprise touts encryption tool for federal clients - The Hill [Last Updated On: April 14th, 2017] [Originally Added On: April 14th, 2017]
- Encryption on the Rise in Age of Cloud - Infosecurity Magazine - Infosecurity Magazine [Last Updated On: April 14th, 2017] [Originally Added On: April 14th, 2017]
- Lawmaker Pushes Bill That Requires Encryption by Pennsylvania State Employees - Government Technology [Last Updated On: April 14th, 2017] [Originally Added On: April 14th, 2017]
- Disk encryption - Wikipedia [Last Updated On: April 14th, 2017] [Originally Added On: April 14th, 2017]
- The apps to use if you want to keep your messages private - Recode [Last Updated On: April 15th, 2017] [Originally Added On: April 15th, 2017]