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The majority of teams now work remotely or on a rotating basis. In this situation, it is critical for a company to manage their workforce optimally so that only the necessary resources are available when they are required.

Fremont, CA: As the world struggles to cope with the pandemic's aftermath, businesses are looking for new technologies to help them streamline operations and ensure continuity in the coming days. Business leaders are embracing data analytics, AI, and data science to improve processes, become more scalable, and plan for the future.

Let us look at how data analytics is playing a critical role in ensuring business continuity.

Workforce Management

The majority of teams now work remotely or on a rotating basis. In this situation, it is critical for a company to manage their workforce optimally so that only the necessary resources are available when they are required. Businesses can accurately predict how many workers are needed on a daily, weekly, or monthly basis by using data analytics. They can forecast the volume of work and assign teams accordingly. They can also remotely monitor the performance of the teams to ensure maximum efficiency. In the BPO industry, data analytics for workforce management is widely used.

Data Security

Data security has become a major concern for businesses as teams work remotely and office networks are exposed to external environments. Businesses are using data analytics to monitor system logs and identify anomalies as they transition to new, digital ways of working. IT teams are using analytics to monitor all users and applications in real time and to detect and mitigate system threats in real time. They can set up automated workflows for deviations and trigger the next set of actionswithout requiring any dependencies or waiting time.

Forecasting and Risk Mitigation

Business data is a goldmine of information that can assist business leaders in a variety of ways. Business leaders can detect problems before they occur by using AI and ML-powered data analytics. Enterprises are also devoting time and effort to analyzing historical data from the COVID timeline to determine how deeply and where the business was impacted. They can predict what factors will cause interruptions and take proactive steps to control them by using analytics and data science.

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The Role Of Data Analytics In Ensuring Business Continuity - CIO Applications