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SAP Software has announced Joule, a natural-language, generative AI copilot that it says will transform the way business runs.

Built directly into the solutions that power mission-critical processes, SAP says Joule is a copilot that truly understands business, and will be embedded throughout SAPs cloud enterprise portfolio, delivering proactive and contextualised insights from across the breadth and depth of SAP solutions and third-party sources.

By quickly sorting through and contextualizing data from multiple systems to surface smarter insights, Joule helps people get work done faster and drive better business outcomes in a secure, compliant way. Joule delivers on SAPs proven track record of revolutionary technology that drives real results, notes SAP.

With almost 300 million enterprise users around the world working regularly with cloud solutions from SAP, Joule has the power to redefine the way businesses and the people who power them work, said Christian Klein, CEO and member of the Executive Board of SAP SE. Joule draws on SAPs unique position at the nexus of business and technology and builds on our relevant, reliable, responsible approach to Business AI. Joule will know what you mean, not just what you say.

SAP says Joule will be embedded into SAP applications from HR to finance, supply chain, procurement and customer experience, as well as into SAP Business Technology Platform - and Joule transforms the SAP user experience its like tapping your smartest colleague on the shoulder.

Employees simply ask a question or frame a problem in plain language and receive intelligent answers drawn from the wealth of business data across the SAP portfolio and third-party sources, retaining context. Imagine, for example, a manufacturer asking Joule for help understanding sales performance better. Joule can identify underperforming regions, link to other data sets that reveal a supply chain issue, and automatically connect to the supply chain system to offer potential fixes for the manufacturers review. Joule will continuously deliver new scenarios for all SAP solutions. For example, in HR it will help write unbiased job descriptions and generate relevant interview questions, explains SAP.

As generative AI moves on from the initial hype, the work to ensure measurable return on investment begins, said Phil Carter, Group Vice President, Worldwide Thought Leadership Research, IDC. SAP understands that generative AI will eventually become part of the fabric of everyday life and work and is taking the time to build a business copilot that focuses on generating responses based on real-world scenarios and to put in place the necessary guardrails to ensure its also responsible.

SAP announced that Joule will be available with SAP SuccessFactors solutions and the SAP Start site later this year, and with SAP S/4HANA Cloud, public edition early next year - and SAP Customer Experience and SAP Ariba solutions along with SAP Business Technology Platform will follow, with many other updates across the SAP portfolio to be announced at the SuccessConnect event on October 24, the SAP Spend Connect Live event on October 911, the SAP Customer Experience LIVE event on October 25 and the SAP TechEd conference on November 23.

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SAP Announces New Generative AI Assistant Joule - iTWire