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Microsofts OneDrive stands out as one of the best cloud storage services, offering an initial 5GB of storage at no cost. This allows users to save and share files from anywhere with an internet connection.

But there is no place for pain if everything in the world is this perfect. Along the same lines, OneDrive does have some issues that annoy many Windows users.

One such problem could be the error Sorry, there is a problem with the OneDrive server when you try accessing your OneDrive cloud. This error indicates that the OneDrive application has difficulty connecting to the cloud servers.

Inthis article, well explore some potential fixes to help get your OneDrive back on track.

4.5

Microsoft OneDrive, the cloud storage solution that seamlessly syncs your files, offers hassle-free access and sharing across devices. A must-have for the modern digital world.

KnowTechie is supported by its audience, so if you buy something through our links, we may get a small share of the sale.

rust me, Ive overlooked my Internet connection countless times and blamed the software instead.

So, as a friendly reminder, always check your connection speed before diving into the following fixes for the OneDrive server error.

A stable and fast internet connection is crucial for smooth access to your cloud storage.

Its not always your fault every time a mistake happens, right? Similarly, the error Sorry, there is a problem with the OneDrive server could be due to maintenance on Microsofts end.

OneDrive servers may be undergoing updates or fixes, temporarily causing disruptions in service. In such cases, its best to wait a while and try accessing your OneDrive again later.

Concerned about how to determine if the issue is on Microsofts end? Fortunately, Microsoft provides an official portal to help you with this.

Its as easy as clicking here, and the page will present you with the status of ongoing Microsoft services.

If OneDrives service status shows Everything is up and running, but youre still encountering the Sorry, there is a problem with the OneDrive server error, consider trying the following solutions

OneDrive does a lot behind the scenes. It gathers data about how its working, what its doing, and any issues it encounters.

Then, It collects performance logs, activities, or errors, allowing developers to analyze and improve the overall OneDrive. Clearing telemetry logs can help fix some sync problems in OneDrive.

Lets walk you through the steps youll need to take on how to clear these logs, along with some other troubleshooting methods. Lets dive in, shall we?

To start, press Windows + r. It opens the Run dialog box.

Enter the command C:UserssrujaAppDataLocalMicrosoftOneDrivelogsCommon and press OK.

Scroll down until you find the OTC and SESSION files named telemetryCache.otc and telemetryCache.otc.session.

Deleting these files will clear the Telemetry logs.

If you still havent found a way to resolve the error Sorry, there is a problem with the OneDrive server then try the following fix resetting OneDrive.

The cache is like a super-speedy memory that lets you access your recently opened files, or the ones you always work with.

Let me offer a more precise definition. Think of it as a Quick Access feature, similar to what you would find in the File Explorer on your Windows computer.

But a corrupted or outdated cache results in OneDrive synchronization problems, leading to the error Sorry, there is a problem with the OneDrive server.

Resetting your Onedrive is a comprehensive solution that clears the cache and addresses the underlying internal issues in OneDrive. Heres how to do it.

This should reset your OneDrive storage, but if you see an error like Windows cannot find.., then try the following commands instead:

Reinstalling your OneDrive possibly refreshes the connection between your OneDrive app and the servers, preventing the error Sorry, there is a problem with the OneDrive server.

Here is how to delete the app and reinstall it:

A firewall or antivirus software watches your network traffic to save you from possible threats and sometimes can be too strict, preventing your device from connecting to the OneDrive servers.

Heres what you can do to skirt around this.

If the error is gone, then your suspicion that an antivirus software or firewall caused it is real.

So, explicitly add your OneDrive application to an exception list in your antivirus software to always allow the app. Also, configure the firewall settings not to interrupt your OneDrive app again.

Finally, if none of the above fixes worked for you, its time to seek help. To do that, contact the Microsoft support team and voice out your issue.

Once you get past the error, you can enjoy storing, sharing, or using your files on OneDrive.

4.5

Microsoft OneDrive, the cloud storage solution that seamlessly syncs your files, offers hassle-free access and sharing across devices. A must-have for the modern digital world.

KnowTechie is supported by its audience, so if you buy something through our links, we may get a small share of the sale.

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How to fix 'sorry, there is a problem with the OneDrive server' - KnowTechie