Cloud Hosting

Cloud Community Stunned

I'm curiously puzzled, but not entirely surprised, how a company such as Amazon (NASDAQ: GS) allowed its servers to be interrupted for any length of time due to severe storm damage in northern Virginia this past weekend. Companies using cloud servers are both expectant and dependent on being able to pull information from cloud sources to operate their businesses without interruption. After all, IT professionals have been preaching the security and reliability of the cloud for quite some time to manage large data off-site. Steps for Amazon to repair credibility should be transparent and swift.

Redundancy Issues 101

Failing to address possible redundancy issues early on in cloud infrastructure is a basic design-maintenance (101) issue, which can become extremely expensive.

This issue, reported by news outlets as a downtime factor, should be the addressed openly and honestly with constituents early on. Credibility and believability in cloud support 24/7, is at stake.

Utility Service Provider Design

Obviously the external electric grid design plays a role in any outage, no matter their cause. Early planning stages in design and control are key factors in redundancy, efficiency and reliability.

Did through collaboration exist between utility and customer in facility design process?

Off-Site Redundancy-Backup Facility

Inherently, these type utility outages will occur due to a national infrastructure grid that is aging and vulnerable to costly disruptions. Above ground utility pole grid is notoriously aged and lacks design upgrades to protect critical areas from massive outages. This is a known fact which businesses must work around, building on site and off-site redundancy.

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Cloud Redundancy: How Amazon Should Repair Credibility