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Munich Terminal 1 Airline Club, a group of carriers operating from terminal 1 in Munich, Germanys second-largest airport, has adopted Amadeus cloud technology to simplify and improve the passenger service operations of its members.

The club is a group of airlines responsible for selecting and managing shared technology at key service points like check-in and boarding.

Providing IT infrastructure that multiple airlines share at the airport can be complex. Previously, multiple costly network links needed to be maintained between each airline and Munich airport, with computing happening on hard-to-maintain servers located at the terminal.

Passenger service agents connected to these local servers with energy-intensive traditional PCs in order to access multiple airline systems.

With the objective of improving the efficiency of this shared infrastructure, Munich T1 Airline Club has now migrated 330 workstations at check-in counters, boarding gates and lost & found desks to the Amadeus Airport Cloud Use Service (ACUS).

The move eliminates the need for local servers and costly legacy networks. Instead, agents can now access any Departure Control System they need using energy-efficient thin client machines, which connect to the cloud using a single cost-effective internet link.

Patrik Toepfner, Chairman of the Munich T1 Airline Club, Munich Airport said: Weve selected Amadeus as our partner for shared infrastructure because its cloud model greatly simplifies the technology we use at the airport.

We are confident this choice will streamline our operations and improve the overall travel experience for passengers at Munich terminal 1.

Yannick Beunardeau, SVP Airport & Airline Operations EMEA, Amadeus added: A growing number of airports and airlines are recognizing the simplicity of accessing passenger service technology from the cloud.

With this modern approach, agents can focus on delivering the best possible service to passengers using any airline system they need through an internet browser.

Were seeing specialist software at airports become more like the simple consumer applications we use in our personal lives and that can only be a good thing.

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Airlines at Munich Airport streamline IT with Amadeus cloud ... - Airline Routes & Ground Services