Cloud Hosting

Cloud Hosting Provider Demonstrates its Customer Service Focus and Client Success Stories Through New Website Features

Raleigh, North Carolina August 8, 2012 ViUX Systems, Inc., a web host specializing in cloud hosting and server solutions, announces the launch of a new client insights portal on their website demonstrating their commitment to quality customer service. The new feature showcases detailed customer case studies highlighting ViUXs successes in helping clients grow their businesses with industry leading hosting and information technology solutions. At the same time, ViUX is also rolling out testimonials collection through Capture Reviews, a product review validation service that confirms the legitimacy and accuracy of online customer feedback. These new website features are designed to help potential users understand the ViUX difference and make a more informed buying decision.

The newly launched client insights area currently features customer success stories from two ViUX web hosting clients. The first, TwistedMedia.com, a producer of audio and visual elements for the entertainment industry, highlights ViUXs success in solving persistent and mysterious ColdFusion site failures. ViUX brought in an outside expert programmer to address performance and stability problems with the ColdFusion and MS-SQL database coding, and thereby bring uptime on the cloud server back to 100%.

ViUX did everything possible to troubleshoot our problem with ColdFusion and figure it out, says Derek Frederickson, Twisted Media, Inc. They really went out of their way and didnt hesitate to go externally to find a solution. This is not only appreciated but duly noted for how it makes a difference in the business relationship.

The second case study featuring BevelHeaven.com, a distributor of products and accessories for DUCATI Motorcycles, demonstrates ViUXs commitment to helping their users determine the best technology solutions for their specific needs. ViUX worked closely with Bevel Heaven to help them find a suitable PHP shopping cart solution using a MySQL database, Pinnacle Cart, and migrate to a cloud server set-up that was better equipped to handle the demands of the high traffic e-commerce site. ViUX also played a key role in helping BevelHeaven.com obtain full PCI compliance.

Im worldwide and when I send out an e-blast, I get thousands of people jumping on my site at the same time. With ViUX, it never crashes, shares Steve Allen, Bevel Heaven. Plus, my site is now just as secure as a bank or PayPal. It took work, but I got it done thanks to the support from ViUX. They have been an integral part of my success. Had I not had their service and good suggestions, I have no doubt my business growth would have been slower.

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Cloud Host ViUX Systems Launches Client Insights Portal