Customer Experience and the Cloud: Managing the Experience, Risks, and Challenges – Video




Customer Experience and the Cloud: Managing the Experience, Risks, and Challenges
As organizations move more and more of their IT services into the cloud, what will be the impact on managing the customer experience? How does cloud computing impact our ability to capture...

By: Julie L. Mohr

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Customer Experience and the Cloud: Managing the Experience, Risks, and Challenges - Video

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