Computer Science Colloquium - October 4, 2012 - Vladimir Baculyn, Light Communications
OCT.04 - Vladimir Baculyn, Light Communications CONTACT CENTERS (CC) OF THE 21-ST CENTURY An industry overview. Computer Software evolution in CCs over the past 20 years. Optimization of a real-time #39;Person-Computer #39; model in CC operations. Cloud Computing and Social Networks in modern day CCsFrom:CSUSonomaViews:1 0ratingsTime:50:39More inEducation
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Computer Science Colloquium - October 4, 2012 - Vladimir Baculyn, Light Communications - Video
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