Out with the old, in with the new phones.
Thats the motto Ridgefield Public Schools are embracing this summer after suffering 45 outages with its phone system over the last two years.
Dr. Robert Miller, the districts technology director, announced Monday that all nine schools have transitioned onto a cloud system thats hosted by TPX Communications.
Weve heard a lot of very positive thank yous and feedback from the staff here with the first part of the rollout yesterday, he said Tuesday.
Miller told The Press that under the new system which taxpayers approved at a $550,000 price tag this spring every district phone connects out through the Internet over to TPXs cloud-based servers.
The service provider is where it gets all the information to and from, he said. It gets the calls and routes the calls, and it really becomes our service provider for our telephone services.
Miller said that the change decreases the odds of future outages.
Theres always disadvantages, but I wouldnt necessarily say that theyre drawbacks, he said. Theres really a lot less that could go wrong.
On the cloud
The district started the bid process for a cloud-based system in March, distributing a request for proposal online and throughout social media.
Miller received a total of 12 proposals.
We brought the top two vendors in for a product demonstration, he said. When we were all done, our team debated pros and cons of each one.
The district ultimately chose TPX Communications.
We decided that this one best met our needs.
Miller said that replacing the old system was inevitable, and would have cost taxpayers more in the long run had the capital item not been approved in May.
When you looked at the cost associated with it, we know that we have to incorporate the cost of upgrading the entire system anyway in a year or two so if we invest anything in a minor upgrade, that upgrade will be wasted, he told The Press.
We were also told that any time we had an outage, that we were rolling the dice, he said. At any point, we may not be able to recover our equipment in the first place. So we wanted to go to a stable system as soon as possible.
Miller said one of his favorite aspects of being on the cloud-based system is that the district can handle any type of situation.
If we ever had a true emergency and I needed to move a building from one location to another if Central Office is compromised and we have to power for five days, I can pick up our phones and take them over to the town library or another school, as long as theres Internet access, he said. I can re-setup shop wherever we need to go.
Another feature of the cloud-based phone system is that high school teachers will be able to send or receive calls on their Chromebooks.
It allows for more mobility across the district, Miller said.
Making the transfer
The move to the new phone system has two phases.
On Aug. 7, the first phase was incorporated in the offices of each school.
The second phase, slated for Aug. 21, will incorporate the classrooms into the new system.
Miller acknowledged that the process of transferring phone systems is complex.
He has called the vendor at least once a week this summer.
Its a lot of data. Its a lot of looking at each individual room across the district, he said. There are different licenses associated with cloud services, so its figuring out what features each individual room or person needs.
Its been a lot of implementation on the back end, making sure the data is right and that the company can configure everything to our needs.
Over last two weeks, there have been various training sessions held to help administrative staff smoothen the transition to the new system.
The topics range from making phone calls, voicemail, and holds, to switching from paper to digital faxes.
Theres a lot there, he said. You kind of just have to use it and learn it on the fly. If youre using it, thats how you gain experience on it. Some people are more nervous than others, and thats normal. But for the most part, Ive heard very positive feedback.
After classrooms transition to the new system later this month, Miller will adopt the training sessions to meet the needs of teachers.
Well be able to even after school starts get in some revisions and tweaks as we move forward, he said. Every time you have a new system, you have to continuously reflect: How is it going? What are the changes we need to make? Whats going well? Whats not going well?
That cyclical pattern is something we need to make sure thats part of the process.
Read more here:
School phones go on ‘the cloud’ – The Ridgefield Press
- Linux Cloud Servers- instantly flexible - May 18th, 2019
- Pricing - Cloud Services | Microsoft Azure - May 13th, 2019
- Hybrid Cloud Security: Simplify Complex ... - Trend Micro - April 28th, 2019
- Best cloud computing services of 2019 | TechRadar - April 8th, 2019
- Hackers Backdoor Cloud Servers to Attack Future Customers - March 29th, 2019
- Cloud vs. In-House Servers: What is the Best Choice ... - January 4th, 2019
- Cloud Services | Design In The Cloud | Autodesk - December 15th, 2018
- Brinkster Cloud Servers - VMware, SolidFire SSD-Based ... - June 2nd, 2018
- Virtual Network Virtual Private Cloud | Microsoft Azure - March 29th, 2018
- Keeping Your Files Safe in Google's Cloud - New York Times - September 7th, 2017
- 5 Reasons SD-WAN, 4G LTE Are Cloud Essentials - No Jitter - September 7th, 2017
- Canon USA Advances PRISMAsync Color Print Server in Version 5.2, Offering Cloud-Based PRISMAlytics Dashboard ... - PR Newswire (press release) - September 7th, 2017
- HPE Reports Q3 Gains Along With Cloud Deal - EnterpriseTech - September 6th, 2017
- Huawei Releases the New-Generation Intelligent Cloud Hardware Platform Atlas - Markets Insider - September 6th, 2017
- Unlocking the promise of a connected world through edge cloud ... - ITProPortal - September 5th, 2017
- Want to do IoT right? You'll need more storage, networking, servers, and cloud - TechRepublic - September 5th, 2017
- So you're already in the cloud but need to come back down to Earth - The Register - September 5th, 2017
- Nasa: Our demands for repeat presidential election - Daily Nation - September 5th, 2017
- Chinese smartphone maker Xiaomi open to moving servers to India - Economic Times - September 5th, 2017
- VMware officially lands on AWS cloud with new management and security features - SiliconANGLE News (blog) - September 2nd, 2017
- VMware-on-AWS is live, and Virtzilla is now a proper SaaS player - The Register - September 2nd, 2017
- Socionext Partners with Advantech to Offer High-Density, Low-Cost ... - Design and Reuse (press release) - September 2nd, 2017
- Municipal adoption of the cloud - American City & County (blog) - August 31st, 2017
- Veeam follows Virtzilla's cloud up the Amazon - The Register - August 31st, 2017
- Where does a business's data live? - Information Age - August 31st, 2017
- IBM cooks up a hardware architecture for tastier cloud-based services - TechTarget - August 31st, 2017
- Tachyum bets on flash storage to re-architect the cloud data center - ZDNet - August 29th, 2017
- Juniper adding microsegmentation to Contrail cloud - TechTarget - August 29th, 2017
- The future of serverless cloud looks a lot like physical servers - TechRepublic - August 29th, 2017
- Demand for server specialists increases, but talent pool is small - Network World - August 29th, 2017
- The pros and cons of cloud vs in house servers - Edmonton - August 28th, 2017
- You Can Now Spin Up VMware Servers in Amazon Data Centers - Data Center Knowledge - August 28th, 2017
- Windows Server 2016 changes prompt a new look at management - TechTarget - August 28th, 2017
- Cloud security market to reach $12B by 2024, driven by rise of cyber attacks - TechRepublic - August 28th, 2017
- Jeff Pulver, Internet Pioneer of VoIP and Entrepreneur Joins ... - Markets Insider - August 28th, 2017
- Google Aims to Boost Cloud Security with Titan Chipset - BizTech Magazine - August 28th, 2017
- Oppo and Vivo plan to move cloud storage to India, following India's new directives on data security - Firstpost - August 28th, 2017
- Digital Deluge on the Cloud - Valley News - August 27th, 2017
- How Can You Improve Document Management By Integrating Cloud-Based File Sharing And What You Need To Know ... - Business 2 Community - August 27th, 2017
- Hitachi rack servers get VMware Cloud treatment The Register - The Register - August 26th, 2017
- CenturyLink enhances VMware-based DCC platform, touts software-defined data center approach - FierceTelecom - August 26th, 2017
- Biz sends apps to public cloud, waves 'bye to on-premises server ... - The Register - August 23rd, 2017
- Druva Raises Another $80 Million - Channel Partners - August 23rd, 2017
- CrashPlan alternatives: How to move to another home backup solution - Macworld - August 23rd, 2017
- VMware shares to surge more than 20% because the Amazon cloud threat is overblown: Analyst - Yahoo Finance - August 23rd, 2017
- AMD Lines Up New China Datacenter Partners - EnterpriseTech - August 23rd, 2017
- How do you bring artificial intelligence from the cloud to the edge? - TNW - August 21st, 2017
- The rice of cloud, avocado of virtualization and salmon of doubt: Let's eat storage sushi - The Register - August 21st, 2017
- 70% of firms face skill shortages for server-based roles - Cloud Pro - August 21st, 2017
- Qualcomm moved its Snapdragon designers to its ARM server chip. We peek at the results - The Register - August 21st, 2017
- Info on 1.8 million Chicago voters exposed on Amazon server - USA TODAY - August 21st, 2017
- Microsoft and Google Give Startups Options to Amazon's Cloud - Fortune - August 18th, 2017
- Cloud is the ignored dimension of security: Cisco - ZDNet - August 18th, 2017
- How AIG moved commercial claims to the cloud - Information Management - August 18th, 2017
- Oracle expands database offering to its cloud services - Network World - August 16th, 2017
- Voices Cloud security from all angles - Accounting Today - August 16th, 2017
- HostHatch launches new Cloud Servers - 5x faster than the giants, including AWS & DigitalOcean - PR Web (press release) - August 15th, 2017
- Oracle Exadata Cloud lands on bare-metal servers - Computer Business Review - August 15th, 2017
- Datrium Announces Split Provisioning For Simple Private Cloud Consolidation At Rackscale - Markets Insider - August 15th, 2017
- New McAfee virtual network security platform offered as part of free test drive on Amazon Web Services - CTR - August 14th, 2017
- How to move into a cloud career from traditional IT - InfoWorld - August 14th, 2017
- Oracle Makes the Most Powerful Database Platform Available on the Industry's Most Advanced Cloud Infrastructure - PR Newswire (press release) - August 14th, 2017
- Frank Dinucci's Cloud Accounting Workshop Draws Many ... - Markets Insider - August 13th, 2017
- Frank Dinucci's Cloud Accounting Workshop Draws Many Entrepreneurs - PR Newswire (press release) - August 12th, 2017
- Cryptocurrencies have pulled one of Nvidia's most sluggish businesses out of the gutter - Quartz - August 11th, 2017
- GoDaddy tops Q2 targets, revenue up 22 percent - ZDNet - August 9th, 2017
- Hardware Can Still Make or Break the Cloud - IT Business Edge (blog) - August 9th, 2017
- Serverless Architectures from an MSP's Point of View - MSPmentor - August 4th, 2017
- Unisecure Data Centers Offers 15% Discount On Cloud Server Hosting Services - HostReview.com (press release) - August 2nd, 2017
- How The Cloud Will Disrupt The Ad Tech Stack - AdExchanger - August 2nd, 2017
- Packet launches edge compute service in 15 global locations - RCR Wireless News - August 2nd, 2017
- IBM adds Optane to its cloud, only as storage and without GPUs - The Register - August 2nd, 2017
- Joining Apple, Amazon's China Cloud Service Bows to Censors - New York Times - August 1st, 2017
- Cisco Launches New UCS Servers, Hybrid Cloud Management ... - SDxCentral - July 12th, 2017
- Verizon data of 6 million users leaked online - CNNMoney - July 12th, 2017
- Server vendors board the Xeon SP party bus - The Register - July 12th, 2017
- New Azure servers to pack Intel FPGAs as Microsoft ARM-lessly embraces Xeon - The Register - July 12th, 2017
- Hybrid cloud and blockchain solutions will be the future for data backup - Information Age - July 10th, 2017
- New 'Microsoft 365' package bundles Windows and Office for businesses - GeekWire - July 10th, 2017
- Tech Data Tightens Cloud Integration With Microsoft To Unlock Simpler Experience For SMBs - CRN - July 10th, 2017