Cloud Computing: do you have a clue?

In the attempt to seriously evaluate what parts of my network infrastructure and servers I can virtualize and which can be "clouded", I get frustrated talking with "account executives" who don't know what they're trying to sell, nor how any of it works. When I start asking basic questions, or a simple objection to using cloud services, the same phrases come out: "our engineering staff can guide you", "you just bring up the service in our cloud, and...", "with the cloud there's no administration overhead...", etc. What does any of that mean other than "I have no idea what you just said, so I'm BSing here."

Even the engineer sorts often can't see the forest for the trees. When pitched a new cloud-hosted BI "solution" of an app we currently use in-house, on in-house located data, I said, "why would I connect across a limited internet pipe to look at my own data housed here?", I got a momentary deer-in-the-headlights, then the same "well it will just save you so much time, money, and administrative over-head." Uhm, yeah, that; what about the question I asked?

The few that I've talked to who can realistically look at how we do things, where data and users are, and what the infrastructure is, then intelligently respond are welcome advisers and genuinely helpful... albeit, rare.

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Cloud Computing: do you have a clue?

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